Operations Supervisor

3 weeks ago


Bristol, Bristol, United Kingdom SSP Full time

Operations Supervisor - Multi Units including: West Cornwall Pasty & Cafe Local

Compensation: £13.17 per hour, with an additional £1.50 per hour for shifts worked between midnight and 6 AM, totaling £14.67 per hour.

Work Schedule: Full-time, shifts scheduled between 5:00 AM and 8:30 PM, including weekends.

As an Operations Supervisor, you will need to be at least 18 years old to perform certain responsibilities and manage the service of alcohol.

If you have a passion for culinary experiences and travel, this is the right opportunity for you. We are the leading experts in food travel, offering a variety of delicious options for every traveler.

We collaborate with over 500 brands, from our unique offerings like Upper Crust and Millie's Cookies to renowned franchises such as M&S, Starbucks, and Burger King.

Join a global community that cherishes enthusiasm, connection, and a passion for exceptional coffee. At Starbucks, your role transcends a mere job; it’s a chance to be a barista, an artist, and a representative of our coffee culture.

WHY WORK WITH SSP?

At SSP, we provide more than just employment; we offer vibrant career pathways with numerous benefits:

  • Employee Discounts: Enjoy discounts of up to 50% across various SSP brands and franchises throughout the UK.
  • Flexible Work Hours: We promote a work-life balance to accommodate diverse lifestyles.
  • 75% Discount on Meals: Available while on duty.
  • Friends and Family App: 20% discount applicable across our Catering, Whistlestop, and Urban Express units. Terms and conditions apply.
  • Continuous Development: Access to award-winning training, apprenticeships, and growth programs to enhance your skills and advance your career.
  • Support Services: From shopping discounts to health appointments and financial assistance for you and your family.
  • Health and Wellbeing Initiatives: Comprehensive support including flexible working arrangements and family-friendly leave.
  • Diversity and Inclusion: We celebrate diversity at SSP and have various networks to support our team members.
  • Engaging Activities: Participate in competitions and recognition programs.
  • Financial Benefits: Pension plans, life assurance, share incentive schemes, and competitive pay rates.

AS AN OPERATIONS SUPERVISOR, YOU WILL:

  • Bring at least 1 year of supervisory experience in hospitality or retail.
  • Ensure a clean and inviting atmosphere that exceeds customer expectations, consistently striving for service improvement.
  • Support and guide your team, maintaining a safe working environment and addressing day-to-day inquiries.
  • Oversee the unit's operations, ensuring adherence to guidelines and completion of necessary documentation.
  • Focus on operational effectiveness, staying informed about unit performance and advocating for improvements.
  • Recognize and celebrate outstanding service within the team, leading by example and fostering motivation.
  • Build strong relationships, communicate effectively, and make informed decisions to ensure team success and deliver exceptional customer service.

Are you ready to become a part of the SSP family? Join us and embark on a rewarding journey as an Operations Supervisor.

SSP is proud to be an equal opportunity employer, committed to recruiting and retaining talented individuals from diverse backgrounds.



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