Patient Flow Coordinator

3 weeks ago


Chester, Cheshire, United Kingdom Countess Of Chester Hospital Full time

About Countess of Chester Hospital NHS Foundation Trust

At Countess of Chester Hospital NHS Foundation Trust, our staff take pride in leading through clinical excellence while fostering an environment where every team member is valued and appreciated. We are committed to a progressive strategy that emphasizes continuous improvement and innovation in healthcare delivery.

Our Vision

We aim to enhance the lives of our community by providing outstanding healthcare services through collaboration and innovative practices. Our High Performance Culture encourages all staff to reach their full potential, aligning with our Trust's vision, values, and behaviors.

We encourage applications from diverse backgrounds, particularly from communities that are currently under-represented in our region, including individuals from Black, Asian, and Minority ethnic backgrounds, as well as those with disabilities.

Flexible Working

As a region, we are re-evaluating our operational methods and exploring new working practices that promote flexible working arrangements, thereby fostering a positive work-life balance. Our recruitment process will highlight how our inclusive employment policies, flexible working options, staff engagement initiatives, and Trust services can mutually benefit our employees.

Job Overview

Full-Time Position: 37.5 Hours Per Week

The role involves collaborating with the Clinical Site Coordinator to establish an efficient access point for all patient referrals to the Trust from various internal and external sources.

You will assist clinical site coordinators in managing bed availability and ensuring effective patient flow while adhering to access targets.

Additionally, you will provide high-quality clerical support and information to clinical teams, utilizing the Teletracking system to facilitate proactive patient movement throughout the Trust.

Main Responsibilities

  • Receive emergency admissions via telephone from General Practitioners.
  • Update Clinical Site Coordinators regarding potential discharges.
  • Participate in all ward pre/post board rounds and ensure Teletracking is current.
  • Communicate with discharge coordinators assigned to various wards.
  • Maintain multiple live streaming team lists.
  • Coordinate with porters and bed turnaround teams.
  • Attend and report at the bed capacity meetings held three times daily.

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