Clinical Operations Coordinator

4 weeks ago

Chester, Cheshire, United Kingdom Countess of Chester Hospital NHS Foundation Trust Full time

Position Overview

Clinical Operations Coordinator - Part-time Position: 30 hours per week

We are pleased to announce openings for Clinical Operations Coordinators within our healthcare facilities. Our organization is dedicated to providing exceptional patient care and operational excellence.

In collaboration with various members of the operational and nursing teams, this role will oversee effective site management, including the leadership of the coordination center team and discharge lounge personnel, as well as the management of bed utilization across the organization.

The position entails the operational oversight of all site-related matters while facilitating patient flow throughout clinical departments. The primary goal is to ensure that patients are admitted promptly, receive appropriate treatment in suitable settings, and are directed to alternative service providers in line with established care pathways and protocols.

Additionally, this role will provide support to ward staff during off-peak hours, ensuring the efficient and safe use of resources to deliver high-quality patient care. Working independently, yet in close communication with operational and off-site managers, the post holder will ensure timely resolution and communication of all site-related issues, maintaining service continuity.

The position requires coverage around the clock, typically involving 12-hour shifts.

Key Responsibilities

You will maintain comprehensive real-time visibility of all beds within the facility. This visibility will equip you with an accurate understanding of the status of each bed (occupied, available, dirty, and clean), as well as pending and confirmed discharges and the progress of each patient towards their discharge goals. With this critical information, you will be responsible for the precise placement of every patient awaiting an inpatient bed.

Successful candidates will also collaborate with clinical teams and engage closely with key stakeholders to facilitate the flow of patients from admission to discharge.

About Our Organization

The Countess of Chester Hospital NHS Foundation Trust serves a diverse population, providing a range of services across multiple locations. Our facilities include:

  • A main hospital site offering a comprehensive array of general and acute care services.
  • A rehabilitation and outpatient facility dedicated to intermediate care.
  • A community hospital serving local rural populations with essential services.

Our Trust employs a substantial workforce, including both permanent and temporary staff, and delivers a wide range of acute emergency and elective services, primary care access, and obstetric care to a large community.

In the previous operational year, our facilities experienced a significant volume of patient interactions, reflecting our commitment to providing high-quality healthcare services.

Job Responsibilities

For further details, please refer to the complete job description.

Recruitment processes are based on competencies and values.

Please be aware that applicants will be responsible for the cost of their DBS check, which will be deducted from their salary following appointment.

New entrants to the NHS will start at the minimum of the stated pay scale.

We encourage early applications, as we reserve the right to close the vacancy if a high volume of applications is received.

We wish you the best of luck with your application.

Qualifications

Essential

  • Registered Nurse (RN) or Registered Sick Children's Nurse (RSCN) Degree or equivalent.
  • Post-registration qualification or evidence of further education.
  • Completion of a Physical Examination module at the Master's Level.

Desirable

  • Management qualification or equivalent experience.

Knowledge and Experience

Essential

  • Understanding of quality and change management in clinical settings.
  • Awareness of strategic NHS and professional priorities and targets.
  • Experience in team leadership.
  • Proficiency in information technology, including Microsoft Office and hospital systems.

Desirable

  • Specialized knowledge and experience in relevant fields.

Skills and Abilities

Essential

  • Ability to manage personal workload and coordinate the efforts of others.
  • Basic IT skills in word processing and hospital systems.
  • Capability to present written information clearly and logically.

Desirable

  • Skills in influencing and negotiation.

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