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Office Coordinator
2 months ago
About the Role
Riverside is seeking an experienced Office Administrator to join our team. As an Office Administrator, you will provide comprehensive administrative support to our departments, ensuring the smooth operation of our office.
Key Responsibilities
- Provide administrative services, including clerical and coordination activities, to support all departments.
- Maintain databases and ensure they are current, accurate, and compliant with relevant policies and procedures.
- Compile information and prepare documents in various formats, including copy and audio typing, formatting, and review.
- Support budget management activities, including processing invoices and monitoring expenditure against budget as required.
- Oversee the placement of consumable orders, ensuring goods are receipted and invoices are processed in accordance with procedures.
- Perform general clerical duties, including photocopying, reception duties, resolving queries from colleagues, and mail handling.
- Liaise with the facilities team on required repairs to the office.
- Support the commercial and sales department with the setup of new subcontractors and sales suppliers.
- Support recruiting managers with requirements associated with new starters, including office induction, PPE ordering, IT equipment, etc.
- Manage the receipt, recording, and distribution of mail.
- Manage the receipt of general phone enquiries.
- Prepare meeting minutes for key meetings, including land, build sales, DTMs, customer care, etc. Attend site where required.
- Manage the booking of meeting rooms in the office.
- Manage the payment of rent, council tax, and utility bills for the office.
- Undertake general office management duties as directed by the senior management team.
- Support the senior management team to ensure health and safety requirements relating to the office are met.
- Contribute to the continuous improvement of processes and procedures.
- Attend and contribute to training courses as required.
- Respond flexibly to changes in work priorities and undertake other duties to support the effective operation of the business.
Requirements
- Demonstrable track record of providing administrative services.
- Experience of maintaining databases.
- Experience of organizing meetings and liaising with suppliers.
- Proficient with Microsoft Word, PowerPoint, and Excel.
- Ability to show initiative and propose solutions to issues identified.
- Results-focused with the ability to take ownership of tasks.
- Excellent team player who can work flexibly to meet business requirements.
- Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines, and manage conflicting priorities.
- Customer-focused with excellent written and verbal communication skills, with the ability to work at all levels within the business.
About Riverside
Riverside is a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we've been revitalizing neighborhoods and supporting communities by providing the homes they need to live full, fulfilling, and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you'll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development, and technology
- A wide range of benefits
Diversity and Inclusion at Riverside
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.