Baggage Handler

1 month ago


South West London, United Kingdom Sofitel London St James Full time
Company Overview

At Sofitel London St James, we elevate the concept of luxury by transforming each stay into a captivating experience. Our dedication to excellence goes beyond the ordinary, inviting you to be part of a team that crafts enchanting narratives for our guests. We take great pride in curating a sophisticated yet playful atmosphere, ensuring that every team member feels valued and empowered. We are committed to nurturing a diverse workplace culture that fosters professional growth and recognizes individual contributions. Embark on a career that celebrates the art of hospitality.

Role Overview

Your Responsibilities:

  • Warmly welcomes all guests at the entrance and directs them to the reception or event spaces.
  • Assists guests with their luggage during check-in and check-out processes.
  • Safely transports guests' luggage to their rooms upon arrival and departure.
  • Ensures the secure handling and storage of guest belongings in the Luggage Room.
  • Adheres to grooming and presentation standards that reflect elegance and playfulness.
  • Substitutes for the Doorman as needed.
  • Manages vehicle parking for guests in accordance with established procedures.
Candidate Profile

What We Seek:

  • A valid driving license is required.
  • Previous experience in a similar role within a hotel setting is advantageous but not mandatory.
  • A polished and professional appearance is essential.
  • Positive demeanor and effective communication skills are necessary.
  • Willingness to engage in physically demanding tasks.
  • Careful and responsible when operating guest vehicles.
Perks and Benefits

Experience a range of exceptional benefits designed for you:

  • Competitive salary, departmental incentives, and an annual loyalty bonus.
  • Employee Benefit Card for discounted rates at Accor properties globally.
  • Complimentary stays in the UK or Ireland (up to 4 nights per year) to create lasting memories.
  • Luxurious experience at our hotel, including a delightful breakfast.
  • Complimentary meals during working hours.
  • Special rates on food, beverages, rooms, and spa services.
  • Be part of the largest hospitality group in Europe.
  • Outstanding training and development opportunities through apprenticeship programs.
  • Global career advancement opportunities.
  • Employee Assistance Program with 24/7 access to medical professionals.
  • Engaging social events and activities.

This is just the beginning of your journey with us. Embrace your passion, care for the world, and challenge the ordinary.

Our Commitment to Diversity & Inclusion:

We are dedicated to creating an inclusive environment and aim to attract, recruit, and promote diverse talent.

Why Choose Accor?
We are more than a global leader; we welcome you as you are. Discover a role and brand that resonate with your personality. We support your growth and learning every day, ensuring that your work is meaningful and fulfilling.


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