Baggage Tracing Agent
5 months ago
Liaison between passengers, the airline, ground handlers and courier services.
- Customer service and assistance with passengers arriving into baggage reclaim.
- Handling and management of all incidences in respect of delayed and damaged bags
- Reuniting passengers with baggage and sending communication messages via the World Tracer system.
- Management of World Tracer System, ensuring timely information is updated.
- Processing of baggage for re-flight or delivery to the passenger
- Monitor and maintain files with World Tracer - Administration in respect of all baggage enquiries and claims**Salary**: From £11.25 per hour
**Benefits**:
- Company pension
- Employee discount
- Free parking
Schedule:
- 12 hour shift
Work Location: In person
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Customer Service Baggage Tracing Agent
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Customer Service Baggage Tracing Agent
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Gatwick Airport, United Kingdom Global Baggage Solutions Full time**Location**: London Gatwick Airport **Job Type**: Full-time, Permanent Contract - immediate Start Required **Salary**:£13.14 ph **Health plan**: Westfield Health Cash Plan with your entitlement up to £1170 per year and your dependent children entitlement up to £585 per year **Overtime**:Overtime available and paid at 150% = £18.21ph **Hours**:We...
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