Current jobs related to Customer Service Operations Manager - Portsmouth, Portsmouth - BH Live
-
Customer Service Operations Manager
1 week ago
Portsmouth, Portsmouth, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full timeJob Title: Customer Service Operations ManagerJob Summary: We are seeking a highly skilled Customer Service Operations Manager to lead our customer service team and drive excellence in customer experience.About the Role: As a Customer Service Operations Manager, you will be responsible for leading a team of customer service representatives, developing and...
-
Customer Service Operations Manager
2 weeks ago
Portsmouth, Portsmouth, United Kingdom https:jobs-redefined.cositemap Full timeAs a key member of our team, you will be responsible for overseeing the customer service operations within the company. Your primary role includes ensuring that customers receive high-quality service, managing a team of customer service and office assistants, developing and keeping best practice policies, and resolving complex customer issues.Key...
-
Customer Service Operations Manager
1 week ago
Portsmouth, Portsmouth, United Kingdom Sikla Group Full timeAs a key member of the Sikla Group, you will play a vital role in delivering exceptional customer service. Our business comprises premium steel framing solutions and pipe supports for various industries, including Oil & Gas, Petrochemical, Data Centres, Pharmaceutical, Energy from Waste, and Power Generation.Job ResponsibilitiesOversee customer service...
-
Senior Customer Service Operations Manager
1 week ago
Portsmouth, Portsmouth, United Kingdom Toyota Financial Services (UK) PLC Full timeAbout the Role:We are seeking a highly skilled and experienced Senior Customer Service Operations Manager to lead our Customer Services Department. As a key member of our team, you will be responsible for cultivating a high-performing and engaged team, increasing customer services across KINTO, and anticipating customer requirements.Key Responsibilities:Lead...
-
Customer Service Operations Manager
4 weeks ago
Portsmouth, Portsmouth, United Kingdom Sikla Group Full timeCustomer Service ManagerAs a key member of the Sikla Group team, you will play a vital role in ensuring that our customers receive exceptional service. We are seeking a highly skilled and experienced Customer Service Manager to join our team.Key Responsibilities:Lead and manage a team of customer service representatives to deliver outstanding customer...
-
Customer Service Operations Manager
4 weeks ago
Portsmouth, Portsmouth, United Kingdom Sikla Group Full timeCustomer Service ManagerAs a key member of the Sikla Group team, you will play a vital role in ensuring that our customers receive exceptional service. We are seeking a highly skilled and experienced Customer Service Manager to join our team.Key Responsibilities:Lead and manage a team of customer service representatives to deliver outstanding customer...
-
Customer Service Manager
1 month ago
Portsmouth, Portsmouth, United Kingdom Sikla Group Full timeAbout the RoleWe are seeking a highly skilled Customer Service Manager to join our team at Sikla Group. As a key member of our organization, you will be responsible for overseeing the customer service operations and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead and empower a team of customer service representatives to...
-
Customer Service Manager
1 month ago
Portsmouth, Portsmouth, United Kingdom Sikla Group Full timeAbout the RoleWe are seeking a highly skilled Customer Service Manager to join our team at Sikla Group. As a key member of our organization, you will be responsible for overseeing the customer service operations and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead and empower a team of customer service representatives to...
-
Customer Service Case Manager
4 weeks ago
Portsmouth, Portsmouth, United Kingdom Charles Taylor Full timeJob Title: Customer Service Case Manager/Technical Case ManagerReports to: Team LeaderDepartment: AssistanceLocation: Lakeside/PortsmouthJob Summary:We are seeking a highly skilled and dedicated Customer Service Case Manager/Technical Case Manager to join our dynamic team at Charles Taylor. As a key member of our Assistance department, you will play a...
-
Customer Service Case Manager
4 weeks ago
Portsmouth, Portsmouth, United Kingdom Charles Taylor Full timeJob Title: Customer Service Case Manager/Technical Case ManagerReports to: Team LeaderDepartment: AssistanceLocation: Lakeside/PortsmouthJob Summary:We are seeking a highly skilled and dedicated Customer Service Case Manager/Technical Case Manager to join our dynamic team at Charles Taylor. As a key member of our Assistance department, you will play a...
-
Customer Service Director
2 weeks ago
Portsmouth, Portsmouth, United Kingdom Toyota Financial Services Corporation Full timeWe are seeking a highly skilled Customer Service Director to lead our Customer Services Department. The ideal candidate will have a proven track record of delivering exceptional customer service and driving business growth.Key Responsibilities:Lead and coach the Customer Services Department to cultivate a high-performing and engaged team.Increase customer...
-
Customer Service Manager
3 weeks ago
Portsmouth, Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full timeCustomer Service ExecutiveA fantastic opportunity has become available for an experienced Customer Service Executive to join a team where you would manage various client enquiries. Managing client accounts and relationships means no two enquiries will be the same.Key Responsibilities:Client Enquiry Management: Assist customers with various enquiries via...
-
Customer Service Manager
3 weeks ago
Portsmouth, Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full timeCustomer Service ExecutiveA fantastic opportunity has become available for an experienced Customer Service Executive to join a team where you would manage various client enquiries. Managing client accounts and relationships means no two enquiries will be the same.Key Responsibilities:Client Enquiry Management: Assist customers with various enquiries via...
-
Customer Service Manager
4 weeks ago
Portsmouth, Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full timeCustomer Service ExecutiveA fantastic opportunity has become available for an experienced Customer Service Executive to join our team at Dynamite Recruitment Solutions Ltd. As a key member of our team, you will be responsible for managing various client enquiries, managing client accounts and relationships, and providing exceptional customer service.Key...
-
Customer Service Manager
4 weeks ago
Portsmouth, Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full timeCustomer Service ExecutiveA fantastic opportunity has become available for an experienced Customer Service Executive to join our team at Dynamite Recruitment Solutions Ltd. As a key member of our team, you will be responsible for managing various client enquiries, managing client accounts and relationships, and providing exceptional customer service.Key...
-
Customer Service Manager
3 weeks ago
Portsmouth, Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full timeCustomer Service ExecutiveA fantastic opportunity has become available for an experienced customer service professional to join our team at Dynamite Recruitment Solutions Ltd. As a Customer Service Executive, you will be responsible for managing various client enquiries, managing client accounts and relationships, and handling general customer communication...
-
Customer Service Manager
3 weeks ago
Portsmouth, Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full timeCustomer Service ExecutiveA fantastic opportunity has become available for an experienced customer service professional to join our team at Dynamite Recruitment Solutions Ltd. As a Customer Service Executive, you will be responsible for managing various client enquiries, managing client accounts and relationships, and handling general customer communication...
-
Customer Service Manager
2 weeks ago
Portsmouth, Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full timeA fantastic opportunity has become available for an experienced Customer Service Executive to join a team where you would manage various client enquiries. Managing client accounts and relationships means no two enquiries will be the same.Hybrid working: This position will allow you to work 2 days at home and 3 days in the office.Hours: Monday – Friday,...
-
Customer Service Manager
3 weeks ago
Portsmouth, Portsmouth, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full timeAbout the RoleWe are seeking a highly experienced and skilled Customer Service Manager to lead our Customer Services Department and drive business growth across KINTO UK. As a key member of our leadership team, you will be responsible for cultivating a high-performing and engaged team, increasing customer satisfaction, and developing and implementing...
-
Customer Service Case Manager
1 month ago
Portsmouth, Portsmouth, United Kingdom Charles Taylor Full timeJob Title: Customer Service Case Manager/Technical Case Manager – PHI (Private Health Insurance) Reports to: Team Leader Department: Assistance Location: Lakeside/Portsmouth **To be eligible to work in the United Kingdom, you must live and be eligible to work in the United Kingdom.** At Charles Taylor, we are seeking a dedicated Customer Service Case...
Customer Service Operations Manager
2 months ago
About the Role:
BH Live is seeking a highly skilled Customer Operations Manager to oversee the day-to-day operations of our Mountbatten Centre in Portsmouth. As a key member of our team, you will be responsible for ensuring a seamless customer experience, ensuring the centre is well-staffed, and coordinating emergency responses.
Key Responsibilities:
- Operations Management: Ensure each department has the necessary staffing levels and coordinate reactive shift cover.
- Emergency Response: Be responsible for and coordinate the safe evacuation of members of the public and colleagues in the event of an emergency.
- Building Management: Open and close the building, conduct visual inspections, and report any issues to our technical team.
- Security: Be responsible for the security of the building while on duty and respond to emergency calls when off duty.
Requirements:
- Confidence: Demonstrate confidence in your abilities and decision-making.
- Organisation: Possess good organisation skills, with attention to detail.
- Communication: Exhibit great people skills, be proactive, and have excellent communication skills.
- Customer Focus: Adopt a customer-centric approach.
- Commercial Acumen: Display commercial awareness.
What We Offer:
- Onsite Parking: Convenient parking facilities.
- Training and Development: Opportunities for growth and development.
- Gym Membership: Access to our gym facilities.
- Health Cash Plan: A health cash plan to support your well-being.
- Company Pension: A company pension scheme with matched contributions.
- Colleague Discounts: Discounts on food and drink.
- Colleague Recognition: Recognition and appreciation for your contributions.
- Birthday and Celebratory Days: Celebrate your special days with us.
- Loyalty Rewards: Rewards for your loyalty and dedication.
About BH Live:
Champions of Community Engagement: We are dedicated to improving communities through health and wellness initiatives.
BH Live is a registered charity and social enterprise, operating sports and leisure centres, theatres, and event venues. Our mission is to enhance the quality of people's lives, health, and wellbeing in the communities we serve.
We are committed to accessibility and community engagement, working closely with local authorities to make a positive impact.
