Facilities Management Support Coordinator

2 weeks ago


Manchester, United Kingdom HVAC Recruitment Full time

Position Title:
Facilities Management Support Coordinator

  • Location: Manchester
  • Salary: Up to £27,000
  • Holidays: Bank Holidays

About the Company:

  • Join one of the leading Facilities Management organizations globally.
This esteemed company excels in various sectors including Commercial, Industrial, Retail, Government, Healthcare, and Education.

They provide comprehensive facilities management services, addressing all building maintenance needs, from electrical issues to plumbing repairs, ensuring a full-service approach.

As their primary recruitment partner, we have successfully placed over 200 candidates in the past year alone.

They are currently seeking a Facilities Management Support Coordinator based in the Manchester area, offering a flexible work arrangement of 4 days in the office and 1 day remotely.

This role presents an excellent opportunity for motivated individuals eager to advance their careers within the organization.

Role Overview:

  • Oversee Helpdesk System utilizing internal platforms, including generating reports.
  • Maintain Planned Preventative Maintenance (PPM) records through internal systems, ensuring accurate reporting.
  • Deliver precise and updated information to clients.
  • Evaluate subcontractor performance and provide feedback through designated systems.
  • Proactively identify and implement innovations to enhance contract performance and meet client expectations.
  • Participate actively in monthly Contract Review meetings.
  • Organize and coordinate call-outs, material deliveries, and additional work within agreed service level agreements (SLAs).
  • Collaborate with the Contract Manager to produce monthly Customer Reports.
  • Generate and raise Extra Works job requests.
  • Create accurate Purchase Orders (POs) promptly.
  • Regularly review and process supplier invoices.
  • Issue sales invoices in accordance with company deadlines and ensure correct margin application.

Experience / Qualifications:

  • Proficiency in Excel is essential.
  • Previous customer service experience.
  • Familiarity with MS Office Suite.
  • Competence in Excel, PowerPoint, and Outlook.


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