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Senior Facilities Coordinator

2 months ago

Manchester, United Kingdom Dovetail HRS Full time

Senior Facilities Coordinator / Team Leader
* Based in Manchester
* up to £32,000
* Permanent role
We are working with a client based in Manchester who are looking for a Senior Facilities Coordinator to join their amazing team.
Based within a corporate business in central Manchester, you will be responsible for providing a first class facilities service to your client.
You will:
Support the Facilities Manager in facilitating successful and productive working relationships between all key stakeholders, end users, the wider FM team and its service providers.
Support the Facilities Manager in acting as the interface between the core business and the FM providers, and as a filter for requests for change from both parties. Support the development and implementation of changes to contracted services to improve service quality, which reflects best practice FM.
Aid the Facilities Manager in engendering and fostering a partnership approach with the Service Providers built on co-operation, close liaison, honesty and information transparency. Work with the Service Providers in pursuit of opportunities for mutual benefit and shared investment (e.g. joint training initiatives), gain-share and innovation.
Assist with the monitoring, auditing and checking of the currency of the Service Provider's quality management, performance monitoring and management information systems. Ensure that the Service Provider monitors its own service delivery in accordance with its quality management regime.
You will have ideally worked within a facilities environment for at least 2 years.
Some people management / team leader experience as essential as this role will include some direct reports.
You must be able to demonstrate people management experience, for example peformance management and one to ones etc
Customer service and excellent communication skills and experience are essential.
Rotating shfts of 8-4, 9-5 and 10-6 Monday Friday with flexibility to work over time on occasional weekends.
Excellent PC Skills essential.
Good benefits package available
If this role is of interest to you, please call us or email your CV and we will be happy to provide you with a full job specification