Customer Service Operations Lead
6 days ago
Sewell Wallis is seeking a seasoned professional to fill the role of Senior Customer Service Planner. Our client, a well-established company in the South Leeds area, requires an individual with expertise in leading a customer service team.
Key Responsibilities:
- Oversee and coordinate a team of planners, providing critical process training as needed.
- Liaise with the senior customer service advisor to adjust daily task loads and ensure the operational support team can meet requirements.
- Drive efficiency within the operational support department by fostering a collaborative team environment.
- Develop and implement new processes to improve the end-to-end customer experience.
Requirements:
- Proven track record of delivering exceptional customer service.
- Leadership skills to oversee a small team.
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Customer Service Team Lead
6 days ago
Leeds, Leeds, United Kingdom Co-op Digital Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Team Lead to join our team at Co-op Digital. As a key member of our customer service team, you will be responsible for providing exceptional customer service, leading and developing your team, and ensuring the smooth operation of our customer service processes.Key...
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Customer Service Team Lead
2 days ago
Leeds, Leeds, United Kingdom Co-op Digital Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Team Leader to join our team at Co-op Digital. As a Customer Team Leader, you will be responsible for leading a team of Customer Team Members and providing exceptional customer service to our customers.Key ResponsibilitiesCustomer Service: Provide friendly, welcoming, and helpful service to...
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Customer Service Team Lead
2 days ago
Leeds, Leeds, United Kingdom Co-op Digital Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Team Leader to join our team at Co-op Digital. As a Customer Team Leader, you will be responsible for leading a team of Customer Team Members and providing exceptional customer service to our customers.Key ResponsibilitiesCustomer Service: Provide friendly, welcoming, and helpful service to...
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Customer Service Operations Manager
3 weeks ago
Leeds, Leeds, United Kingdom World Duty Free - WDF Full timePosition Title: Customer Service Operations Manager Department: Retail Management Location: Leeds Bradford Airport Compensation: Competitive annual salary, accompanied by a 12% Management Bonus Employee Benefits: Comprehensive benefits package including free parking, bonus scheme, wellbeing support (EAP), staff discounts, travel discounts, life assurance,...
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Customer Service Operations Manager
3 weeks ago
Leeds, Leeds, United Kingdom World Duty Free - WDF Full timePosition Title: Customer Service Operations Manager Department: Retail Management Location: Leeds Bradford Airport Compensation: Competitive annual salary with a 12% Management Bonus Benefits: Comprehensive benefits package including free parking, bonus scheme, wellbeing support (EAP), employee discounts, travel discounts, life assurance, pension plan, and...
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Customer Service Operations Manager
3 weeks ago
Leeds, Leeds, United Kingdom World Duty Free - WDF Full timePosition Title: Customer Service Operations Manager Location: Leeds Bradford Airport Compensation: Competitive annual salary, accompanied by a 12% Management Bonus Employee Benefits: Exceptional benefits including complimentary parking, bonus program, wellbeing support (EAP), staff discounts, travel concessions, life insurance, pension plan, and health cash...
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Duty Officer
4 days ago
Leeds, Leeds, United Kingdom Leeds City Council Full timeJob DescriptionJob Title: Duty Officer - Leisure Centre ManagerJob Summary:We are seeking a highly motivated and experienced Duty Officer to join our team at Leeds City Council. As a key member of our leisure centre management team, you will be responsible for leading the day-to-day operations of our leisure centre, ensuring the delivery of high-quality...
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Duty Officer
6 days ago
Leeds, Leeds, United Kingdom Leeds City Council Full timeJob DescriptionJob Title: Duty Officer - Leisure Centre ManagerJob Summary:We are seeking a highly motivated and experienced Duty Officer to join our team at Leeds City Council. As a key member of our leisure centre management team, you will be responsible for leading the day-to-day operations of our leisure centre, ensuring the delivery of high-quality...
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Customer Service Operations Manager
3 weeks ago
Leeds, Leeds, United Kingdom World Duty Free - WDF Full timePosition Title: Customer Service Operations Manager Location: Leeds Bradford Airport Compensation: Competitive annual salary, along with a 12% Management Bonus Employee Benefits: Comprehensive benefits package including free parking, bonus scheme, wellbeing support (EAP), staff discounts, travel discounts, life assurance, pension plan, and...
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Service Operations Lead
3 weeks ago
Leeds, Leeds, United Kingdom NHS Arden & GEM CSU Full timePosition OverviewService Operations Lead 8BRole Summary:We are seeking a Service Operations Lead to become an integral part of our organization. In this position, you will be responsible for ensuring the seamless operation of our integrated services nationwide. This includes overseeing various administrative functions, generating reports, and guaranteeing...
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Service Operations Lead
3 weeks ago
Leeds, Leeds, United Kingdom NHS Arden & GEM CSU Full timePosition OverviewService Operations Lead 8BRole Summary:We are seeking a Service Operations Lead to become an integral part of our organization. In this position, you will be responsible for ensuring the seamless operation of our integrated services nationwide. This includes overseeing various administrative functions, generating reports, and guaranteeing...
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Customer Service Team Lead
2 days ago
Leeds, Leeds, United Kingdom Permanent Futures Full timeWe are seeking a highly skilled Customer Service Team Lead to join Permanent Futures, a leading manufacturer of specialist equipment for the Medical industry. As the link between the customer and service department, you will play a crucial role in advancing the company as a first-choice supplier.The role involves extensive communication with external...
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Customer Service Team Lead
2 days ago
Leeds, Leeds, United Kingdom Permanent Futures Full timeWe are seeking a highly skilled Customer Service Team Lead to join Permanent Futures, a leading manufacturer of specialist equipment for the Medical industry. As the link between the customer and service department, you will play a crucial role in advancing the company as a first-choice supplier.The role involves extensive communication with external...
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Customer Service Operations Coordinator
3 weeks ago
Leeds, Leeds, United Kingdom Finning International Full timeCompany:Finning InternationalNumber of Openings:1Worker Type:PermanentPosition Overview:As a Customer Support Coordinator, you will manage a team of technicians to ensure an exceptional client experience by effectively utilizing resources to meet customer requirements while upholding a high standard of service delivery.Job Responsibilities: Assess customer...
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Digital Services Operations Manager
3 weeks ago
Leeds, Leeds, United Kingdom Government Recruitment Service Full timeLondon Salary: £36,466 - £39,371 National Salary: £32,603 - £34,862As a pivotal figure in the digital transformation within the Department for Transport (DfT), you will be part of a skilled and diverse team dedicated to innovating and enhancing the delivery of advanced digital and data services. Your role will involve supporting and shaping various...
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Customer Service Operations Specialist
3 weeks ago
Leeds, Leeds, United Kingdom Finning International Full timeCompany:Finning InternationalNumber of Openings:1Worker Type:PermanentPosition Overview:As a Customer Support Coordinator, you will lead a team of service professionals, ensuring an exceptional client experience by efficiently allocating resources to meet customer demands while upholding a high standard of service delivery.Job Responsibilities:Identify...
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Customer Service Team Lead
6 days ago
Leeds, Leeds, United Kingdom Morgan Sindall Property Services Full timeAbout the RoleWe are seeking a highly skilled Customer Service Team Leader to join our team at Morgan Sindall Property Services. As a key member of our operations team, you will be responsible for ensuring the delivery of exceptional customer service and driving business performance.Key Responsibilities:Lead a team of customer service representatives to...
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Customer Service Operations Specialist
3 weeks ago
Leeds, Leeds, United Kingdom Finning International Full timeCompany:Finning InternationalNumber of Openings:1Worker Type:PermanentPosition Overview:As a Customer Service Operations Specialist, you will lead a team of technical professionals to ensure exceptional service delivery. Your role will focus on optimizing resources to meet client requirements efficiently while upholding a high standard of service...
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Customer Experience Lead
6 days ago
Leeds, Leeds, United Kingdom University of Leeds Full timeJob SummaryThe University of Leeds is seeking a highly skilled and experienced Library Customer Services Manager to join our team. As a key member of our library staff, you will be responsible for providing exceptional customer service and leading a team of customer service representatives.Key ResponsibilitiesLead a team of customer service representatives...
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Customer Experience Lead
4 days ago
Leeds, Leeds, United Kingdom University of Leeds Full timeJob SummaryThe University of Leeds is seeking a highly skilled and experienced Library Customer Services Manager to join our team. As a key member of our library staff, you will be responsible for providing exceptional customer service and leading a team of customer service representatives.Key ResponsibilitiesLead a team of customer service representatives...