Business Development Manager

6 days ago


StainesuponThames, Surrey, United Kingdom First Choice Staff Full time

We are seeking a highly skilled Business Development Manager to join our team at First Choice Staff.

The role involves managing a portfolio of clients in the London area, building strong relationships and driving business growth.

Key Responsibilities:

  • Client Management: Maintain a strong client base of 125+ courier accounts, developing and maintaining relationships to drive business growth.
  • Communication: Communicate effectively with clients, addressing concerns and resolving conflicts in a timely and professional manner.
  • Business Development: Identify new business opportunities and negotiate contracts with existing and new clients.
  • Sales: Deliver sales pitches to prospective clients, promoting the company's courier services and driving business growth.
  • Account Management: Monitor client budgets, explaining costs and expenditures, and negotiating new terms as needed.
  • Client Satisfaction: Ensure clients are satisfied with the company's services, following up regularly to address any concerns.
  • Visits: Visit clients in the London area on a regular basis to build relationships and drive business growth.
  • Customer Service: Handle customer queries and courier job issues in a professional and timely manner.
  • CRM: Work with the company's CRM system to ensure accurate and up-to-date client information.

Requirements:

  • Previous experience in a similar role, preferably in the courier or cargo freight industry.
  • Strong business development and sales skills, with a proven track record of driving business growth.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.

Salary will be commensurate with experience.



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