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Business Support Apprentice

2 months ago

Colchester, Essex, United Kingdom Essex County Council Full time
About the Role

We are seeking a motivated and enthusiastic individual to join our team as an Apprentice within our Business Support function at Essex County Council.

This is an exciting opportunity for someone looking to start their career in Business Administration, with the chance to gain valuable work-based experience and develop transferable skills.

As a Business Support Apprentice, you will assist with the delivery of routine administrative tasks, including data input, responding to emails and telephone calls, and providing front-facing customer service.

Key Responsibilities
  • Input data from source documents into relevant recording systems, checking accuracy and verifying data
  • Respond to emails and telephone calls in a professional and timely manner
  • Provide high-quality customer service to internal and external customers
  • Maintain own diary and work pattern management
  • Perform photocopying, scanning, and sending letters
  • Attend meetings with team colleagues and managers
  • Work from home or in an office space
  • Collaborate with other administrative assistants and apprentices to achieve team goals
Requirements
  • Educated to RQF level 2 (GCSE) or equivalent by experience
  • Highly organised and reliable
  • Capable of prioritising a demanding workload and having a 'can do' attitude
  • Able to take ownership of work and achieve agreed commitments
  • Proficient in Microsoft Office/Office 365 applications and willing to learn new systems
  • Emotionally intelligent and able to build and establish relationships
  • Good teamwork skills and a commitment to collaboration
What We Offer
  • A supportive and friendly team environment
  • Opportunities for learning and development
  • A competitive salary and benefits package
  • Access to hundreds of discounts and benefits through Essex Rewards
  • Disability Confident Leader status
  • Up to 4 days per annum volunteering leave