Human Resources Coordinator

3 weeks ago


West Drayton, Greater London, United Kingdom John Guest Full time

About John Guest

At John Guest, we pride ourselves on delivering innovative solutions in the beverage and food industry. Our commitment to excellence drives us to create products that enhance the lives of our customers while maintaining sustainable practices. With a global presence and a dedication to quality, we are a leader in our field.

Our Work Environment

We foster a culture that values collaboration and creativity. Our team is empowered to challenge norms and contribute to our collective success. We prioritize safety, integrity, and innovation, ensuring that every team member feels valued and included. Our approach to business is not just about what we do, but who we are as a team.

Role Overview

The HR Coordinator will play a crucial role in delivering comprehensive human resources support to our colleagues and management. This position involves overseeing daily HR operations and ensuring a seamless experience for all employees.

Key Responsibilities

  • Deliver high-quality HR services by maintaining precise employee records and managing HR administrative processes efficiently.
  • Handle full administrative responsibilities, including organizing and filing training certifications and related documentation.
  • Act as the first point of contact for HR inquiries through the shared service inbox.
  • Assist with all facets of the employee lifecycle, including onboarding, offboarding, leave management, and other HR processes.
  • Generate and distribute monthly reports to relevant departments as outlined in the HR service tasks.
  • Provide both transactional and advisory support in preparing necessary employee documentation to ensure accuracy and compliance.
  • Enhance HR processes by identifying areas for improvement and implementing efficient solutions.
  • Collaborate with the Payroll Manager to address queries and ensure timely payroll processing.
  • Support HR Business Partners with various ad hoc tasks as needed.
  • Coordinate and facilitate key initiatives such as wellness programs and recognition events.
  • Work with the HR team to manage health assessments and employee benefits.
  • Participate in monthly meetings and assist with recognition programs.
  • Organize training sessions as requested by the Learning and Development team.
  • Manage the recruitment process by scheduling interviews and coordinating logistics.
  • Oversee the company vehicle process, including tracking fines and liaising with relevant departments.
  • Assist employees with password resets and app downloads for HR systems.

Qualifications and Skills

  • Prior experience in HR administration.
  • Exceptional attention to detail.
  • Strong organizational and time management skills, with the ability to meet deadlines.
  • Excellent communication abilities and a customer-focused mindset.
  • Capability to build effective relationships and manage stakeholder expectations.
  • A collaborative team player who handles sensitive matters with discretion.
  • Proficient in Microsoft Office applications.
  • Proactive problem-solver with a positive attitude and adaptability to change.

Educational Requirements

Essential: A Levels or equivalent

Desirable: Ideally Level 3 CIPD Qualified



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