Human Resources Specialist

2 months ago

West Drayton, Greater London, United Kingdom John Guest Full time

About Us

At John Guest, we're a leading manufacturer of innovative products that make a positive impact on people's lives. Our commitment to excellence and sustainability drives us to deliver exceptional results and make a lasting difference in the world.

Our Culture

We're a dynamic and forward-thinking organization that values diversity, inclusion, and collaboration. Our culture encourages creativity, innovation, and continuous improvement, empowering our employees to make a meaningful contribution to our business.

Job Purpose

To provide a client-focused, comprehensive, and professional people service to colleagues and managers by managing day-to-day HR transactional and operational processes.

Key Responsibilities

  • Provide a high-quality, professional service by maintaining accurate HR information and carrying out efficient administration of all HR processes.
  • Responsible for full administration duties, including managing, coordinating, and filing training certification and training forms.
  • Respond to queries in the HR Shared Service inbox as the first point of contact.
  • Support all aspects of the employee life cycle, including administration of new starters, leavers, holidays, HR processes, reference, changes, long service milestones, right to work checks, maternity/paternity & parental/shared parental leave letters, raising invoices and POs.
  • Responsible for issuing monthly reports to relevant departments as per the HRSS task list.
  • Provide transactional and advisory support in preparing all relevant colleague documentation to ensure that all documentation is issued correctly and relevant systems are updated.
  • Support process improvements by reviewing the HR processes to ensure they are as efficient.
  • Work with the Payroll Manager to resolve queries and ensure payroll is processed correctly and timely.
  • Provide support to HR Business Partners with ad hoc activities as and when required.
  • Support, coordinate, and arrange key initiatives such as Wellbeing Week, long service, and Colleague of the Quarter lunches.
  • Work with the HRSS team in arranging the Flu jabs, Health Surveillance, managing benefits (eyecare vouchers), and Night Worker health assessments processes.
  • Attend and support monthly COTQ meetings and issue certificates/process payments for COTQ winners.
  • Organize training at request by the Learning and Development team, in addition to supporting password resets for the training Skills Hub platform.
  • Responsible for organizing interviews as part of the recruitment process.
  • Administrate and coordinate company car processes by chasing fines and reviewing employee files, liaising with the Facilities Manager.
  • Responsible for Colleague Central password resets and assist employees in downloading the CC app.

Requirements

  • Previous HR administration experience.
  • Strong attention to detail.
  • Strong time management and prioritization skills with an ability to work to tight timescales and deadlines.
  • Excellent communication skills and a customer-centric approach.
  • Ability to develop effective relationships and manage expectations of multiple stakeholders.
  • Strong team player that can handle matters confidentially and sensitively.
  • Intermediate knowledge of Microsoft Office.
  • Solutions-oriented, 'can-do' mindset with the ability to work at pace, cope with ambiguity, resolve issues, and improve processes.

Essential Qualifications/Education

A Levels or equivalent.

Desirable Qualifications/Education

Ideally Level 3 CIPD Qualified.

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