HR Services Support Administrator

3 weeks ago


London, Greater London, United Kingdom MUFG Full time

Career Opportunity:

Mitsubishi UFJ Financial Group (MUFG) is seeking a skilled professional to join their HR Shared Services team as an HR Services Support Administrator. In this position, you will play a crucial role in delivering first-level assistance to employees and stakeholders, effectively addressing inquiries and challenges.

  • Provide tier 1 support to all employees and stakeholders, ensuring timely resolution of issues
  • Guide managers and staff on utilizing Tier 0 resources and Workday functionalities
  • Offer basic policy guidance to line managers
  • Collaborate with team members to foster a client-focused service
  • Create, assign, and manage cases following established protocols
  • Oversee pre-employment procedures and data entry tasks in Workday
  • Maintain accurate employee records and manage documentation processes
  • Assist in reporting issues and driving continuous improvement efforts
  • Ensure that all services provided adhere to company policies and procedures
  • Handle inquiries and process actions in coordination with various HR Centers of Excellence
  • Maintain data within the Learning Management System

If you are enthusiastic about human resources and aspire to build a fulfilling career in a diverse and inclusive workplace, MUFG may be the ideal environment for you.



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