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Executive Assistant and HR Specialist

2 months ago

London, Greater London, United Kingdom Pacific Support Services Full time

Job Summary:

Pacific Support Services is a leading cleaning company based in London, seeking a highly skilled and experienced Administrative and Human Resources Manager to join our team in Eltham. As a key member of our team, you will be responsible for providing administrative support, managing HR functions, and ensuring the smooth operation of our business.

Key Responsibilities:

  1. Recruitment and Interview Process: Coordinate the recruitment and interview process for new staff members, ensuring that all necessary documentation is completed and that the process is conducted in a fair and transparent manner.
  2. Emergency Support: Provide emergency support to the team outside of regular working hours, ensuring that any issues are addressed promptly and efficiently.
  3. New Starter Documentation: Ensure that all new starters receive the necessary documentation, including right to work checks, documentation checks, and starter packs completion checks.
  4. DBS Applications: Process DBS applications for new staff members, ensuring that all necessary paperwork is completed and that the process is conducted in accordance with company policies.
  5. HR Administration: Manage HR administration tasks, including inputting hours, updating holidays and sickness calendars, and ensuring that all spreadsheets are up to date.
  6. General Office Duties: Perform general office duties, including filing, scanning, emails, photocopying, and other administrative tasks as required.
  7. Arranging Cover: Arrange cover for sickness and holidays, ensuring that the team is adequately covered at all times.
  8. Client Communication: Communicate with clients and staff, providing a high level of customer service and ensuring that all queries are addressed promptly and efficiently.
  9. Relationship Building: Build and maintain good relationships with staff, ensuring that they feel valued and supported in their roles.
  10. Other Ad-Hoc Requirements: Perform other ad-hoc requirements as necessary, ensuring that the smooth operation of the business is maintained at all times.

Requirements:

  • Microsoft Office 365 Package: Proficiency in Microsoft Office 365 package, including Outlook.

Desirable Skills:

  • Cleaning Industry Knowledge: Knowledge of the cleaning industry and its operations.
  • Communication and Interpersonal Skills: Outstanding communication and interpersonal skills, with the ability to build and maintain good relationships with staff and clients.
  • Organisational Skills: Excellent organisational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Safeguard Awareness: Awareness of safeguarding policies and procedures, with the ability to ensure that all necessary measures are in place to protect staff and clients.

Qualifications:

  • Proven Experience: Proven experience in a managerial role, with a strong track record of success in HR and administrative functions.
  • Data Analysis Skills: Strong data analysis skills, with the ability to interpret and present data in a clear and concise manner.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build and maintain good relationships with staff and clients.
  • Teamwork: Ability to work collaboratively in a team environment, with a strong focus on teamwork and collaboration.

Education:

  • Certificate of Higher Education: Certificate of Higher Education (preferred).

Experience:

  • HR Experience: 2 years of experience in HR (preferred).

Work Location: In person.