Front Desk Associate

5 days ago


United Kingdom Arthaus Hotel Full time £25,437
Job Summary

We are seeking a highly skilled and enthusiastic Front Desk Associate to join our team at Arthaus Hotel. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for our guests.

Key Responsibilities
  • Provide a genuine and friendly welcome to all guests, ensuring their stay is memorable and enjoyable.
  • Anticipate and meet the needs of our guests, enhancing their quality of service and satisfaction.
  • Carry out all departmental tasks, duties, and checklists as established in our Standard Operation and Performance Manuals.
  • Maintain good liaisons and communications with management and all other departments.
  • Assist in actively promoting sales within the department and maximizing every sales opportunity.
Requirements
  • 1 year of experience working at the Front Desk of a similar 4-star hotel.
  • Excellent customer service skills.
  • Strong communication, interpersonal, and organizational skills.
  • Fluent English essential.
What We Offer
  • Uniforms.
  • Staff Discounts.
  • Development opportunities.


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