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Hotel Reception Supervisor

2 months ago

Truro, United Kingdom Chess Partnership Full time

Position Overview: A prestigious 5-star hotel with a stunning beachside setting is seeking a skilled professional to oversee all aspects of reception and reservations management.

Key Responsibilities:

  • Ensure the utmost comfort and satisfaction of guests during their stay.
  • Manage the welfare and training of staff, fostering a positive work environment.
  • Align departmental objectives with the overall goals of the hotel.

The role of the Reception and Reservations Manager is pivotal in maintaining a harmonious balance between guest satisfaction, employee engagement, and the strategic interests of the hotel. Each of these elements is interconnected and essential for the success of the establishment.