Rota Coordinator

2 weeks ago


Stevenage, Hertfordshire, United Kingdom East and North Herts NHS Trust Full time
Job Summary

We are seeking a highly organized and detail-oriented Rota Coordinator to join our team at East and North Hertfordshire NHS Trust. As a Rota Coordinator, you will play a crucial role in ensuring the smooth operation of our medical staffing rotas.

Main Responsibilities
  • To ensure that the medical team complies with all e-Rostering system and processes.
  • Maintain operational staffing functions associated with E-Roster and all associated systems and processes.
  • To undertake all administrative changes required to the system.
  • To provide first-line support to system users.
  • To provide technical support, answering support queries.
  • To maintain a high degree of customer service.
  • Process changes, requests, and forms in a timely manner.
  • Directs unresolved issues to relevant resources.
About Us

We are a leading healthcare provider in the region, proud of the range of general and specialist services we provide. Our 6,000 dedicated staff ensure our patients receive the best care. We run several hospitals, including The Lister Hospital, New Queen Elizabeth II, Hertford County, and Mount Vernon Cancer Centre.

Qualifications and Training
  • Essential:
    • GCSE Level or Equivalent
    • Proven literary and numeracy skills
    • Evidence of ongoing professional development
  • Desirable:
    • NVQ Level 3 in business administration or customer care
Knowledge and Skills
  • Essential:
    • Good working knowledge of Microsoft Word, Excel, and Outlook
    • Knowledge of working on staffing-related systems, particularly e-Rostering
    • Knowledge of administrative procedures of a support or customer services team
    • Good understanding of equal opportunities
    • Aware of trust core values
  • Desirable:
    • Knowledge of medical staffing processes
    • Knowledge and good understanding of different administrative and HR Processes


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