Care Coordinator

6 days ago


Stevenage, United Kingdom Thendon Resourcing Full time

Are you a Care Coordinator looking for a company that really values their staff, delivers a reliable service to customers and can offer you a Coordinating role where you’ll be able to develop your skills? If so I’d love to hear from you

As a **Care Coordinator,** you’ll play a crucial role in our client’s business, overseeing and managing the coordination rota’s for a domiciliary care service. Your exceptional organizational skills, communication abilities, and passion for providing high-quality care will shine in this challenging yet rewarding position.

Working for an established provider who are going through some exciting changes right now, you’ll gain some **invaluable skills** that can help you **progress in your career.** You’ll play an instrumental part in the growth of the care delivery services in the area and be a part of an organisation that strives for excellence.

**Key Responsibilities for the Care Coordinator**
- Produce daily rosters for care workers using an efficient roster system
- Facilitate care assessments and reviews, ensuring customer requirements are met in accordance with guidelines
- Conduct supervision and on-site supervision sessions with frontline employees
- Interview potential care worker applicants to ensure the best fit for our team
- Provide support with medication checks, transcribing, and MAR Chart Auditing
- Undertake reconciliation of the ECM system for accurate record keeping
- Resolve any customer issues or complaints promptly and professionally
- Support the growth of the business
- Manage the training Matrix and schedule training in collaboration with the Care Manager
- Issue certificates for completed training and maintain accurate records in the care roster system
- Participate in the branch on-call rota

**What we’re looking for;**
- Prior experience as a Care Coordinator / Care Scheduler within a Domiciliary Care or Extra Care service
- Car Driver with own vehicle
- A desire to uphold high quality care delivery
- Excellent customer services skills and telephone manner

**Salary**: £24,546.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: In person


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