Forget-me-not Dementia Volunteer Coordinator

1 week ago

Stevenage, Hertfordshire, United Kingdom East and North Hertfordshire NHS Trust Full time

We are recruiting for a Forget-me-not dementia volunteer coordinator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.


This new role provides an exciting opportunity to develop a dedicated team of volunteers within Lister Hospital to enhance the experience of people living with dementia during their hospital stay.

The Forget-me-not Coordinator will assist in recruiting, supporting and coordinating the dementia volunteers.

A key aim of the service is to ensure that what matters most to people with dementia and their families is understood and communicated to those involved with their care; as well as providing social interaction and activities during their hospital stay.

Our Values areInclude,Respect andImprove. It is important that you understand and refer to our values during your recruitment process and beyond


The Forget-me-not volunteer coordinator will work autonomously to develop the dementia volunteer service being supported and line managed by the Admiral Nurse (dementia nurse specialist).

The role involves on-going recruitment, supporting training and coordinating the volunteers to provide a hospital wide service. This will include being the key point of contact for the volunteers during their shift, identifying learning and development opportunities and offering on
- going support throughout. The coordinator will ensure that a variety of activity resources are available for volunteers to offer people with dementia. Promotion of the service will be key to ensure staff in all areas are aware of the availability of dementia volunteers. The coordinator will enable recognition of the Forget me not service brand throughout the Trust. Collating data and providing summary reports to evaluate the service and identify any areas for improvement will be essential.


At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care.

Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.


We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood


We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.

We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees.

This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests.

Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.

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