Endoscopy Booking Officer

2 weeks ago

StocktononTees, Stockton-on-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time
Job Summary

This is a cross-site post between the North Tees and the Hartlepool sites, requiring the post holder to have knowledge and understanding of Endoscopy patient pathways to book a wide range of diagnostic and therapeutic endoscopy procedures following endoscopy training.

Main Duties
  • Book endoscopy diagnostic and therapeutic procedures
  • Communicate with multi-disciplined medical and surgical teams
  • Adhere to all Trust and Endoscopy specific policies, procedures, and guidelines
  • Ensure all work outputs are completed to a high standard of quality
  • Identify when additional capacity is required to meet waiting list targets and liaise with the Endoscopy Coordinators and Endoscopy Admin Lead
  • Perform reception duties, including arriving and discharging patients onto the Endoscopy Unit via the Trust's electronic patient record, TrakCare
  • Ensure all appropriate technologies and equipment are utilised to optimum functionality
  • Consistently demonstrate excellent communication skills
  • Liaise with staff from other services and external service users in a professional and courteous manner
  • Support the updating and maintaining of standard operating procedures
  • Organise interpreters following appropriate trust policies, systems, and processes
  • Perform general office duties, including opening and distributing post, housekeeping, filing, photocopying, and maintaining stock of routine supplies
About Us

We are committed to providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits, and opportunities for personal and professional development. We recognise staff through various awards and recognition schemes, and we support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

We recruit for values and are proud to be part of the North Tees & Hartlepool NHS Foundation Trust, a leading healthcare provider in the region.

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