Endoscopy Patient Booking and Support Assistant

7 days ago

StocktononTees, Stockton-on-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

About the Role

This is a cross-site post between the North Tees and the Hartlepool sites, requiring the post holder to have knowledge and understanding of Endoscopy patient pathways to book a wide range of diagnostic and therapeutic endoscopy procedures following the endoscopy training.

The post requires the post holder to have the ability to deliver all reception duties, again following the appropriate training.

Main Responsibilities

  • Book endoscopy diagnostic and therapeutic procedures
  • Communicate with multi-disciplined medical and surgical teams
  • Adhere to all Trust and Endoscopy specific policies, procedures, and guidelines
  • Ensure all work outputs are completed to a high standard of quality as required and that all patient waiting times and pathway targets and timescales are met
  • Identify when additional capacity is required to meet waiting list targets and liaise with the Endoscopy Coordinators and Endoscopy Admin Lead to ensure additional capacity is organised effectively and in a timely manner with best use of resources
  • Reception duties that include arriving and discharging patients onto the Endoscopy Unit via the Trust's electronic patient record, TrakCare
  • Ensure all appropriate technologies and equipment are utilised to optimum functionality
  • Consistently demonstrate excellent communication skills
  • Effectively liaise with staff from other services as well as external service users including GPs, patients, and their representatives in a professional and courteous manner
  • Support the updating and maintaining of standard operating procedures
  • Organise interpreters following appropriate trust policies, systems, and processes
  • General office duties including opening and distributing post, housekeeping, filing, photocopying, and maintaining stock of routine supplies

About Us

We are committed to providing exceptional patient care and experience. We support our staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits, and opportunities for personal and professional development. We recognise staff through various awards and recognition schemes.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

We recruit for values and are committed to being a values-driven organisation.

  • Endoscopy Patient Booking and Support Assistant

    7 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

    About the RoleThis is a cross-site post between the North Tees and the Hartlepool sites, requiring the post holder to have knowledge and understanding of Endoscopy patient pathways to book a wide range of diagnostic and therapeutic endoscopy procedures following the endoscopy training.The post requires the post holder to have the ability to deliver all...

  • Endoscopy Patient Booking and Support Assistant

    6 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

    About the RoleThis is a cross-site post between the North Tees and the Hartlepool sites, requiring the post holder to have knowledge and understanding of Endoscopy patient pathways to book a wide range of diagnostic and therapeutic endoscopy procedures following the endoscopy training.The post requires the post holder to have the ability to deliver all...

  • Endoscopy Booking and Administrative Officer

    7 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

    About the RoleThis is a cross-site position between the North Tees and the Hartlepool sites, requiring the post holder to have knowledge and understanding of Endoscopy patient pathways to book a wide range of diagnostic and therapeutic endoscopy procedures following endoscopy training.The post requires the ability to deliver all reception duties, following...

  • Endoscopy Booking and Administrative Officer

    6 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

    About the RoleThis is a cross-site position between the North Tees and the Hartlepool sites, requiring the post holder to have knowledge and understanding of Endoscopy patient pathways to book a wide range of diagnostic and therapeutic endoscopy procedures following endoscopy training.The post requires the ability to deliver all reception duties, following...

  • Endoscopy Booking and Administrative Officer

    3 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

    About the RoleThis is a cross-site position between the North Tees and the Hartlepool sites, requiring the post holder to have knowledge and understanding of Endoscopy patient pathways to book a wide range of diagnostic and therapeutic endoscopy procedures following endoscopy training.The post requires the ability to deliver all reception duties, following...

  • Endoscopy Booking and Administrative Officer

    3 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

    About the RoleThis is a cross-site position between the North Tees and the Hartlepool sites, requiring the post holder to have knowledge and understanding of Endoscopy patient pathways to book a wide range of diagnostic and therapeutic endoscopy procedures following endoscopy training.The post requires the ability to deliver all reception duties, following...

  • Endoscopy Reception and Coordination Specialist

    7 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

    About the RoleThis is a cross-site post between the North Tees and the Hartlepool sites, requiring the post holder to have knowledge and understanding of Endoscopy patient pathways to book a wide range of diagnostic and therapeutic endoscopy procedures following the endoscopy training.The post requires the post holder to have the ability to deliver all...

  • Endoscopy Reception and Coordination Specialist

    6 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

    About the RoleThis is a cross-site post between the North Tees and the Hartlepool sites, requiring the post holder to have knowledge and understanding of Endoscopy patient pathways to book a wide range of diagnostic and therapeutic endoscopy procedures following the endoscopy training.The post requires the post holder to have the ability to deliver all...

  • Endoscopy Support Specialist

    4 weeks ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

    Job Overview Are you considering a new career path? Join a dedicated team committed to delivering exceptional care and services, with the ultimate aim of ensuring that every patient's experience is as seamless and stress-free as possible. Our team is highly motivated and takes pride in the quality of our service. We are committed to providing...

  • Endoscopy Support Specialist

    4 weeks ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

    Job Overview Are you considering a new career path? Join a dedicated team committed to delivering outstanding care and services, with the primary aim of ensuring that every patient's experience is as seamless and stress-free as possible. Our team is highly motivated and takes pride in the quality of our service. We strive to provide exceptional levels...

  • Administrative Officer

    7 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as an Administrative Officer in the Endoscopy Department at North Tees and Hartlepool NHS Foundation Trust.Key ResponsibilitiesBooking and Scheduling: Book endoscopy diagnostic and therapeutic procedures, ensuring that all work outputs are completed to a high...

  • Senior Product/Marketing Manager, Surgery Endoscopy

    6 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Fujifilm Corporation Full time

    About the RoleFujifilm Corporation is seeking a highly skilled and experienced Senior Product/Marketing Manager to join our team in the Surgical Endoscopy department. As a key member of our team, you will be responsible for the shared management of our Surgical Endoscopy product portfolio.Key ResponsibilitiesManage assigned product portfolio(s), working...

  • Senior Product/Marketing Manager, Surgery Endoscopy

    6 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Fujifilm Corporation Full time

    About the RoleFujifilm Corporation is seeking a highly skilled and experienced Senior Product/Marketing Manager to join our team in the Surgical Endoscopy department. As a key member of our team, you will be responsible for the shared management of our Surgical Endoscopy product portfolio.Key ResponsibilitiesManage assigned product portfolio(s), working...

  • Lead Product Marketing Manager in Surgical Endoscopy

    4 weeks ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Fujifilm Corporation Full time

    Position OverviewFUJIFILM Healthcare Americas Corporation is in search of a dedicated professional to fill the role of Product Manager for Surgical Endoscopy. This position entails overseeing the product line, engaging with both internal teams and external partners, and spearheading commercialization initiatives. The successful candidate will possess a...

  • Senior Product/Marketing Manager, Surgery Endoscopy

    2 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Fujifilm Corporation Full time

    About the RoleFujifilm Corporation is seeking a highly skilled and experienced Senior Product/Marketing Manager to join our team in the Surgical Endoscopy department. As a key member of our team, you will be responsible for the shared management of the Surgical Endoscopy product portfolio, working cross-functionally within the organization and effectively...

  • Senior Product/Marketing Manager, Surgery Endoscopy

    2 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Fujifilm Corporation Full time

    About the RoleFujifilm Corporation is seeking a highly skilled and experienced Senior Product/Marketing Manager to join our team in the Surgical Endoscopy department. As a key member of our team, you will be responsible for the shared management of the Surgical Endoscopy product portfolio, working cross-functionally within the organization and effectively...

  • Senior Manager of Product and Marketing, Surgical Endoscopy

    4 weeks ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Fujifilm Corporation Full time

    Position OverviewFUJIFILM Healthcare Americas Corporation is on the lookout for a dynamic and driven individual to take on the role of Product Manager specializing in Surgical Endoscopy. This position involves overseeing the product line, engaging with both internal teams and external partners, and spearheading commercialization initiatives. The ideal...

  • Sales Executive, Endoscopy Solutions

    6 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Fujifilm Corporation Full time

    Overview FUJIFILM Healthcare Americas Corporation stands at the forefront of innovation in diagnostic and enterprise imaging solutions, catering to the dynamic needs of the healthcare sector in prevention, diagnosis, and treatment. Our extensive medical imaging portfolio encompasses advanced technologies in digital radiography, mammography, computed...

  • Sales Executive, Endoscopy Solutions

    4 weeks ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Fujifilm Corporation Full time

    Overview FUJIFILM Healthcare Americas Corporation stands at the forefront of innovation in diagnostic and enterprise imaging solutions, catering to the dynamic needs of the healthcare sector in prevention, diagnosis, and treatment. Our extensive medical imaging portfolio encompasses advanced technologies in digital radiography, mammography, computed...

  • Support Care Assistant

    4 weeks ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Creative Support Full time

    We are seeking dedicated Support Care Assistants to deliver individualized assistance to clients within our services who have learning disabilities and complex needs, enabling them to engage in a variety of personal growth opportunities. Key Responsibilities of Support Care Assistants: Offer dignified personal care and assistance with daily living activities...