Operations Coordinator

4 weeks ago

Bath, Bath and North East Somerset, United Kingdom Liberty Gas Group Full time

Liberty Gas Group is thrilled to announce an opportunity for a dedicated and proactive Operations Coordinator to become part of our dynamic team. This position is full-time and permanent, offering a competitive salary along with an array of excellent benefits.

As a leading firm in Heating and Compliance, we pride ourselves on placing our customers and clients at the forefront of our operations. Liberty Gas Group specializes in professional gas installation, maintenance, and servicing, as well as energy solutions, all while ensuring value for money and making a positive impact on the communities we serve.

Our organization thrives on the talent and dedication of our workforce. We are committed to employing skilled and motivated individuals within the property services sector.

Key Responsibilities for the Operations Coordinator role include:

  • Prioritizing and organizing backfill and reinstatement assignments
  • Adjusting schedules for jobs that deviate from the planned timeline
  • Assisting in managing contract obligations for various tasks
  • Handling incoming calls and coordinating a variety of work orders
  • Validating job details to ensure all necessary information is available
  • Nurturing customer and client relationships
  • Keeping all regulatory information updated and logged in real-time within our internal system
  • Providing a responsive and adaptable approach to operational challenges, ensuring service delivery aligns with contract specifications and the capabilities of our engineers and supervisors.

Ideal Candidate Profile:

  • A solid educational background
  • Previous experience in call handling and scheduling
  • Proficiency in operating computerized database systems
  • Familiarity with office operational systems
  • Exceptional communication abilities
  • Capacity to work both independently and collaboratively
  • Strong analytical skills and adaptability to change

Benefits of Joining Liberty Gas Group:

We offer a comprehensive benefits package designed to reward your career, including but not limited to:

  • Pension scheme
  • 23 days of Annual Leave plus Bank Holidays
  • Cycle to Work scheme
  • Liberty Sense Awards, recognizing employees who exemplify our core values

Additional Benefits:

Our YuLife program includes:

  • Life Insurance/Death in service benefit
  • Access to Smart Health services, including 24/7 UK-based GP consultations
  • Best Doctors service for second opinions on complex medical cases
  • Mental Health Support with sessions from qualified professionals
  • Nutrition consultations and online fitness programs
  • Employee Assistance Programme for mental, financial, and professional wellbeing
  • Optional Medicash Health Cash Plan for claiming eligible expenses

At Liberty Gas Group, we are committed to investing in the professional development of our employees, ensuring they are equipped with the necessary skills and knowledge to excel in their roles.

We strive to maintain a diverse and inclusive workplace where everyone can be their authentic selves. We are dedicated to providing equal employment opportunities for all qualified candidates, guided by our values of Passion, Openness, Respect, and Trust.

Please note that all candidates must have the right to work in the UK. As part of our recruitment process, all employees undergo vetting and pre-employment checks.

If you are eager to contribute to a high-performing team, we encourage you to consider this opportunity with Liberty Gas Group.

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