Operations Coordinator

4 weeks ago


Bath, Bath and North East Somerset, United Kingdom Liberty Gas Group Full time

Liberty Gas Group is seeking a dedicated and proactive Operations Coordinator to enhance our operational efficiency. This role is crucial for ensuring smooth workflows and maintaining high standards of service delivery.

As a leading firm in heating and compliance, we prioritize our clients' needs and strive to deliver exceptional service. Our commitment to quality and value is reflected in our professional gas installation, maintenance, and energy solutions.

Key Responsibilities:

  • Organizing and prioritizing tasks related to backfill and reinstatement
  • Adjusting schedules for jobs that are delayed or rescheduled
  • Assisting in managing contract obligations across various projects
  • Handling incoming calls and coordinating a variety of tasks
  • Ensuring all necessary information is validated for each job
  • Cultivating strong relationships with customers and clients
  • Keeping regulatory information current and accurately logged in our internal systems
  • Responding efficiently to operational challenges to uphold service delivery standards

Ideal Candidate Profile:

  • Strong educational background
  • Experience in call handling and scheduling
  • Proficient in using computerized database systems
  • Familiarity with office operational systems
  • Excellent verbal and written communication skills
  • Ability to work autonomously as well as collaboratively
  • Strong analytical skills with a capacity for managing change

Benefits Offered:

We provide a comprehensive benefits package that includes:

  • Pension scheme
  • Generous annual leave, plus public holidays
  • Cycle to Work initiative
  • Recognition awards for employees who exemplify our core values

Additional perks include:

  • Life insurance and death in service benefits
  • Access to health services including mental health support and wellness programs
  • Employee Assistance Programme for personal and professional support
  • Discounts on health and wellness products

At Liberty Gas Group, we are committed to fostering a diverse and inclusive workplace. We believe in equal opportunities for all qualified candidates and uphold values of Passion, Openness, Respect, and Trust.

We look forward to welcoming a new Operations Coordinator who is eager to contribute to our mission and values.



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