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Operations Coordinator

2 months ago

Bath, Bath and North East Somerset, United Kingdom Liberty Gas Group Full time

Liberty Gas Group is seeking a motivated and dynamic Operations Coordinator to become a vital part of our team. This position is full-time and permanent, offering a competitive salary along with a comprehensive benefits package.

As a forward-thinking Heating and Compliance organization, we prioritize our customers and clients in every aspect of our operations. Liberty specializes in professional gas installation, maintenance, and servicing, as well as energy solutions, ensuring that we deliver value-driven services that positively impact individuals and communities.

Our strength lies in our talented workforce. We take pride in employing dedicated and skilled professionals within the property services industry.

Key Responsibilities for the Operations Coordinator role include:

  • Organizing and prioritizing backfill and reinstatement tasks
  • Adjusting schedules for jobs that deviate from the planned timeline
  • Assisting in managing contract obligations for various projects
  • Handling communications and scheduling diverse work assignments
  • Verifying job details to ensure all necessary information is available
  • Cultivating customer and client relationships
  • Keeping all regulatory information current and accurately logged in real-time on our internal systems
  • Providing prompt and adaptable responses to operational challenges to maintain service delivery standards and align with contract requirements and team capabilities

The ideal candidate for the Operations Coordinator position will possess:

  • A solid educational background
  • Experience in call handling and scheduling
  • Proficiency in using computerized database systems
  • Familiarity with office operations
  • Strong communication abilities
  • Capability to work both independently and collaboratively
  • Excellent analytical skills and adaptability to change

We provide a variety of benefits to ensure a fulfilling career, including:

  • Pension scheme
  • 23 days of Annual Leave, in addition to Bank Holidays
  • Cycle to Work scheme
  • Liberty Sense Awards, recognizing employees who exemplify our values

Additional benefits include:

  • Life Insurance and Death in Service benefit
  • Access to Smart Health services, including 24/7 UK-based GP consultations
  • Best Doctors service for second opinions on complex medical cases
  • Mental Health Support with access to professional counseling
  • Online health assessments and nutrition consultations
  • Employee Assistance Programme for mental, financial, and professional wellbeing
  • Health Cash Plan options for eligible treatments
  • Discounts on gym memberships and leisure activities

At Liberty, we are committed to investing in the growth and development of our employees, ensuring they are equipped with the necessary skills and knowledge to meet industry standards.

We strive to create a diverse and inclusive workplace where everyone can thrive. Our commitment to equal opportunities ensures that all qualified candidates are considered for employment, reflecting our core values of Passion, Openness, Respect, and Trust.

Please note that candidates must have the right to work in the UK to be considered for this role.

If you are eager to contribute to a high-performing team, we encourage you to explore this opportunity with us.