Support Services Coordinator

10 hours ago


Canary Wharf, Greater London, United Kingdom Riverside Full time

Job Overview

At Riverside, we are seeking a dedicated and compassionate Casual Support Officer to join our team. As a Casual Support Officer, you will play a vital role in providing support to our customers in a variety of ways, promoting opportunities for them to develop, learn, and achieve independence.

Responsibilities

* Conduct assessments to identify and prioritize customer needs
* Develop and implement SMART goal planning to provide needs-led holistic support
* Create an environment that fosters opportunities for customers to develop skills and achieve independence
* Provide comprehensive support planning services to customers, ensuring they are fully informed of their rights and responsibilities
* Maintain accurate and up-to-date records of support provided to customers

Requirements

* Experience of working with vulnerable people in a support capacity
* Excellent communication and interpersonal skills
* Ability to work flexibly and cover shifts, sometimes at short notice
* Strong IT skills to manage and maintain administration and recording systems

Why Riverside?

As a Disability Confident Employer, we are committed to inclusivity and diversity. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Benefits

* Competitive pay and generous pension
* Investment in your learning and personal development
* A wide range of benefits



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