Senior Change Lead

5 days ago


Norwich, Norfolk, United Kingdom Aviva Full time
About the Role

We are seeking a highly skilled and experienced Senior Change Lead to join our team at Aviva. As a key member of our Personal Lines Motor Claims team, you will be responsible for driving operational efficiency and process improvement across our Motor Claims business.

Key Responsibilities
  • Develop and implement strategic plans to improve operational efficiency and reduce waste activities.
  • Lead and manage cross-functional teams to deliver process and product improvements.
  • Collaborate with stakeholders to identify and prioritize business needs and develop solutions to meet those needs.
  • Provide expert guidance and support to team members to ensure successful delivery of projects and programs.
  • Develop and maintain effective relationships with business and IT stakeholders to ensure successful delivery of change initiatives.
Requirements
  • Proven experience in change management and operational efficiency.
  • Strong commercial awareness and analytical skills.
  • Ability to influence and lead cross-functional teams.
  • Excellent communication and interpersonal skills.
  • Experience working in a complex business environment.
What We Offer
  • Competitive salary and bonus opportunity.
  • Generous pension scheme.
  • Flexible benefits package.
  • Opportunities for professional development and growth.
  • A supportive and inclusive work environment.


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