Sustainable Retail Operative

4 weeks ago


Exeter, Devon, United Kingdom SUEZ Full time

Joining SUEZ means more than just taking on a new position; it’s an opportunity to contribute to innovative and environmentally sustainable waste management solutions. Your role will play a crucial part in preserving and enhancing our planet's natural resources for future generations. This career path offers not only excitement but also numerous opportunities for both professional and personal growth.

Position Overview

Location: Pinbrook Road, Exeter

  • Full-time commitment of 40 hours per week.
  • Permanent role requiring work five days a week, including weekends.
  • Competitive pay rate of £11.54 per hour, with a schedule from Saturday to Wednesday, allowing Thursday and Friday as rest days.
  • Overtime compensation at X 1.25, with Bank holidays at X 2.0.
  • Additional potential to earn a performance-related bonus.

Key Responsibilities

As a shop operative, you will oversee the daily operations of our re-use shop, collaborating with the re-use hub manager to ensure the shop is well-stocked and that items are properly organized for sale.

Your tasks will include:

  • Organizing and merchandising stock, preparing, pricing, and presenting donations to maximize sales and enhance customer satisfaction.
  • Managing the cash register, including cash and credit card transactions, as well as processing returns and refunds.
  • Ensuring that goods are sold at appropriate values and that any rejected items are disposed of correctly.
  • Coordinating collections and deliveries efficiently and cost-effectively.
  • Maintaining the security of the shop, including stock and cash management.

You will be expected to embody the values of the shop and promote the charitable nature of the re-use initiative while delivering exceptional customer service to encourage repeat business and ensure the shop operates smoothly and profitably.

Candidate Requirements

  • A strong passion for environmental sustainability, particularly in relation to this re-use initiative, along with prior retail experience and a commitment to providing outstanding customer service.
  • Familiarity with recycling and upcycling practices is beneficial, or a willingness to quickly learn, alongside an understanding of stock management, merchandising, and financial operations in retail.
  • A flexible approach to work, as shift patterns and weekend availability are necessary.
  • Confidence to initially operate independently in the re-use shop until volunteers are onboarded.
  • Excellent teamwork abilities, as collaboration with site staff at the HWRCs will be essential.

About Us

At SUEZ, we value our employees and recognize their contributions through development opportunities, comprehensive benefits, and rewards that reflect their dedication. In a supportive and friendly environment, you will be encouraged to grow and contribute to a sustainable future for all.



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