Retail Operations Manager Trainee

3 days ago


Exeter, Devon, United Kingdom Plants Galore Full time
Job Description

**Job Title:** Retail Operations Manager Trainee

**Job Summary:** We are seeking a highly motivated and enthusiastic individual to join our team as a Retail Operations Manager Trainee. As a key member of our management team, you will be responsible for managing and controlling the payments area, ensuring seamless retail store administration, and providing excellent customer service.

Key Responsibilities:

  • Manage and control the payments area, ensuring accurate and efficient transactions.
  • Provide excellent customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Assist with retail store administration, including HR, head office liaison, policies, and procedures.
  • Train and develop the payment area team, ensuring they have the necessary skills and knowledge to perform their roles effectively.
  • Collaborate with other departments to ensure seamless operations and achieve business objectives.

Requirements:

  • 12 months training program to develop skills and knowledge in retail store administration and management.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
  • Ability to work flexible hours, including weekends and bank holidays, to meet business needs.

What We Offer:

  • Competitive rates of pay, well above the industry average, following completion of a successful trial period.
  • Opportunities for career development and advancement into retail management.
  • A long-term career in retail with a dynamic and growing company.


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