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Claims Handler
2 months ago
We are seeking a skilled Claims Handler to join our Personal Injury team in Liverpool or Sevenoaks. As a Claims Handler, you will be responsible for proactively managing a portfolio of motor claims, predominantly Third Party Personal Injury Claims, as well as out-of-jurisdiction claims, property damage, credit hire, and accident damage.
Key Responsibilities- Take ownership of your performance and meet set objectives
- Validate claims for indemnity and fraud, ensuring accurate and timely decision-making
- Provide proactive and correct assessment of liability, using relevant tools and expertise
- Accurately assess quantum claims, applying company guidelines and best practices
- Assist in coaching and mentoring less experienced handlers, promoting knowledge sharing and growth
- Adhere to best practices and key strategies, ensuring compliance and excellence
- Effectively manage files and portfolios, prioritizing tasks and meeting deadlines
- Ability to work in a culture of openness, trust, and respect
- Strong organizational skills, with the ability to prioritize tasks and manage multiple projects
- Experience in handling injury claims outside of the Low Value Personal Injury Claims Portal
- Knowledge of the civil procedure rules, including offers, acceptances, and litigation risks
We are a growing business with a strong commitment to providing excellent customer service and promoting a culture of respect and inclusivity. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across the UK. We offer a range of benefits, including enhanced annual leave entitlement, additional buy and sell holidays, company sick pay scheme, and a comprehensive mental health support system.
Why Join Us?We offer a dynamic and supportive work environment, with opportunities for growth and development. Our team is passionate about delivering exceptional results and making a positive impact on our customers' lives. If you are a motivated and experienced Claims Handler looking for a new challenge, we encourage you to apply for this exciting opportunity.
