Cardiac Department Administrator

4 weeks ago


Bushey, Hertfordshire, United Kingdom Spire Healthcare Full time
Job Title: Cardiac Administrator

Spire Bushey Hospital is seeking an experienced Administrator to join their team within the Imaging Department, with a focus on the Cardiac department.

About the Role:

This is an exciting opportunity for an individual to progress their administrative skills in a private healthcare environment. As a Cardiac Administrator, you will be responsible for providing exemplary patient administration within the radiology department, ensuring efficient bookings, and operating within set protocols.

Key Responsibilities:
  • Provide and maintain an efficient patient administration service within the hospital.
  • Develop and maintain an up-to-date and accurate knowledge of Spire and other insurers' products, policies, and initiatives.
  • Liaise with pre-authorisation teams or medical insurers to ensure funding is agreed prior to patient admission dates.
  • Respond to enquiries from patients, consultants, and other departments in a timely and courteous manner.
  • Maintain departmental electronic and manual filing systems accurately.
  • Provide advice on medical coding to ensure that the hospital and consultants charge within relevant insurer guidelines.
  • Process patient referrals and associated documentation, confirming details with patients, consultants, and secretaries as necessary.
  • Liaise closely with patients, consultants, and clinical teams regarding special requirements or individual requests.
  • Practice and maintain a high standard of confidentiality at all times.
Requirements:
  • Highly organised and able to manage workload.
  • Experience in an administrative role or similar environment.
  • Excellent communication and customer service skills.
  • Good computer skills and competence with Microsoft Office packages.
  • A team player confident in interacting with diverse individuals.
Benefits:
  • Competitive salary.
  • Comprehensive benefits package, including 35 days annual leave, employer and employee contributory pension, and private medical insurance.


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