Cardiac Department Administrator

1 month ago


Bushey, Hertfordshire, United Kingdom Spire Healthcare Full time
Job Title: Cardiac Administrator

Spire Bushey Hospital is seeking an experienced Administrator to join their team within the Imaging Department, with a focus on the Cardiac department.

About the Role:

This is an exciting opportunity for an individual to progress their administrative skills in a private healthcare environment. As a Cardiac Administrator, you will be responsible for providing exemplary patient administration within the radiology department, ensuring efficient bookings, and operating within set protocols.

Key Responsibilities:
  • Provide and maintain an efficient patient administration service within the hospital.
  • Provide information to patients, consultants, and other relevant departments in a timely and courteous manner.
  • Develop and maintain an up-to-date and accurate knowledge of Spire and other insurers' products, policies, and initiatives.
  • Liaise with pre-authorisation teams or medical insurers to ensure funding is agreed prior to patient admission dates.
  • Respond to enquiries from patients, members of the public, and consultants in a timely, courteous, and efficient manner.
  • Maintain departmental electronic and manual filing systems accurately.
  • Provide advice on medical coding to ensure that the hospital and consultants charge within relevant insurer guidelines.
  • Process patient referrals and any associated documentation, confirming details with patients/consultants and secretaries as appropriate.
  • Liaise closely with patients, consultants, and clinical teams in relation to any special requirements or individual requests.
  • Practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient/consultant/staff information.
  • Provide and receive patient information, ensuring that all patient information is provided, received, and recorded in accordance with the Data Protection Act and Spire policies.
  • Undertake any training or development as required to acquire skills and knowledge to undertake the role competently.
Requirements:
  • Highly organised and able to manage workload.
  • Experience in an administrative-based position or in a similar environment would be beneficial.
  • An excellent communicator and capable of delivering excellent customer service.
  • Good computer skills and competent with Microsoft Office packages.
  • A team player confident in interacting across a diverse range of people.
Benefits:
  • Competitive salary.
  • Comprehensive benefits package, including 35 days annual leave, employer and employee contributory pension, Spire for you' reward platform, free Bupa wellness screening, private medical insurance, life assurance, and free onsite parking.


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