Cardiac Department Administrator

1 week ago


Bushey, Hertfordshire, United Kingdom Spire Healthcare Full time

Spire Healthcare is seeking an experienced Administrator to join their team within the Imaging Department, with a focus on the Cardiac department. This is an excellent opportunity for someone looking to progress their administrative skills in a private healthcare environment.

The successful candidate will be responsible for providing administrative support to the multi-disciplinary team, ensuring the provision and maintenance of an efficient patient administration service within the hospital. This will include providing information to patients, consultants, and other relevant departments in a timely and courteous manner.

The key duties and responsibilities of this role include:

  • Providing and maintaining an efficient bookings system for all patients using SAP.
  • Developing and maintaining an up-to-date and accurate knowledge of Spire and other insurers' products, policies, and initiatives.
  • Liaising with the pre-authorisation team or medical insurer to ensure funding is agreed prior to patient admission date.
  • Responding to enquiries from patients, members of the public, and consultants in a timely, courteous, and efficient manner.
  • Maintaining departmental electronic and manual filing systems accurately.
  • Providing advice on medical coding to ensure that the hospital and consultants charge within relevant insurer guidelines.
  • Processing patient referrals and any associated documentation, confirming details with patients/consultants and secretaries as appropriate.
  • Liaising closely with patients, consultants, and clinical teams in relation to any special requirements or individual requests.
  • Practicing and maintaining a high standard of confidentiality at all times and exercising absolute discretion in the use of all patient/consultant/staff information.
  • Providing and receiving patient information, ensuring that all patient information is provided, received, and recorded in accordance with the Data Protection Act and Spire policies.
  • Undertaking any training or development as required to acquire skills and knowledge to undertake the role competently.

The ideal candidate will be highly organised, able to manage workload, and have experience in an administrative-based position or a similar environment. They will also be an excellent communicator, capable of delivering excellent customer service, and have good computer skills and competence with Microsoft Office packages.

Spire Healthcare offers a competitive salary, comprehensive benefits package, and a supportive work environment. If you are a motivated and experienced Administrator looking to progress your career in a private healthcare environment, please submit your application.



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