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Sales Operations Specialist

2 months ago

London, United Kingdom Aston Carter Full time
Position Overview:
Our client, a leading global technology firm, is seeking a Sales Operations Coordinator. This position is fully remote and is based in the UK.

Key Responsibilities:
1. Oversee the tactical execution of communication initiatives related to partnership programs, including onboarding, marketing development funds (MDF), and incentive payouts.
2. Manage support inquiries and escalations from partners, ensuring timely and effective resolution of issues.
3. Assist in organizing and optimizing regular communications with partners, such as surveys, marketing updates, product announcements, and research requests.
4. Collaborate with Engineering and Product teams to troubleshoot and resolve technical issues that partners may encounter.
5. Serve as the primary contact for partners regarding operational and sales-related inquiries.
6. Strive to deliver an exceptional partner experience through prompt follow-ups, consistent communication, and transparency within the organization.

Qualifications:
- Ability to work independently while supporting operational tasks.
- Experience in engaging with cross-functional teams to facilitate task completion.
- Background in consulting, strategic partnerships, account management, or project management.
- Strong communication skills with the ability to convey insights to diverse audiences, including senior management.
- Passionate about problem-solving and thoroughly investigating issues.
- Self-motivated with a proven track record of taking initiative.
- Experience in cross-functional collaboration and prioritizing projects for multiple stakeholders.

Skills Required:
- Sales proficiency
- Operational expertise
- Analytical skills
- Familiarity with Salesforce CRM
- Strong administrative capabilities

Employee Value Proposition:
Join a global organization that offers remote working opportunities.