Client Services Coordinator
4 weeks ago
Exciting Opportunity: Client Services Coordinator at Culina Group
We are currently seeking a Client Services Coordinator to become a vital part of our energetic Customer Support team at Culina Group.
In the role of Client Services Coordinator, you will serve as the main liaison for our clients, delivering outstanding contract assistance and customer support in a fast-paced, collaborative environment to ensure a consistent and professional service experience for Culina Group clients.
Shift: 4 on, 4 off Days, from 6 am to 6 pm
Key Responsibilities of the Client Services Coordinator:
- Addressing inquiries from both internal and external parties
- Upholding a strong client-centric approach
- Guaranteeing precise job entry in the Culina system for timely fulfillment according to client specifications
- Engaging with clients regarding questions prior to collection or following delivery
- Effectively organizing tasks and reducing expenses
- Documenting and managing all modifications in the internal tracking system
- Coordinating return and redelivery operations with clients
- Collaborating with Forecasting and Planning teams concerning unforeseen loads
- Generating daily, weekly, and monthly performance reports
Essential Skills and Qualifications for the Client Services Coordinator Role:
- Exceptional communication abilities and proficiency in Microsoft applications
- Capability to thrive in a dynamic environment
- Ability to perform under pressure and work collaboratively with various departments
- Responsive to client inquiries and skilled in problem resolution
- Exhibits adaptability, dedication, and enthusiasm
Join the Culina Group Team:
At Culina Group, we prioritize inclusivity and diversity, and we are committed to the growth and recognition of our employees. Our training and development initiatives provide every team member the opportunity to shape their career in logistics and excel in a collaborative culture.
We offer a variety of benefits, including competitive vacation allowances, pension contributions, wellness initiatives, eye care vouchers, recognition programs, and everyday discounts for a rewarding work experience.
Your well-being is important to us, which is why we have partnered with fitness organizations to offer discounts on memberships, promoting an active lifestyle and a healthy mind and body.
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