Customer Service Coordinator
5 days ago
Job Title: Customer Service Administrator
Salary: £25,600
Hours: Full Time, Monday to Friday
Location: Tanworth in Arden, Solihull (own transport essential)
We are seeking a highly skilled and enthusiastic Customer Service Administrator to join our small team at Morgan Parkes Recruitment Limited. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
The ideal candidate will have excellent communication skills, be able to multitask, and have experience in administration and customer service. You will be working in a fast-paced environment, responding to client enquiries via live chat and email, managing contracts and paperwork, and entering data into our in-house computer system.
Key Responsibilities:
- Respond to client enquiries in a timely manner, ensuring a positive outcome is achieved
- Manage contracts and paperwork, including sending system-generated letters when required
- Enter data into our in-house computer system
- Work closely with our management, software development, business development, and sales & marketing teams to ensure up-to-date knowledge of all areas of the business
- Provide ad-hoc support as and when required
About Us:
Morgan Parkes Recruitment Limited is a successful and well-established company based in Tanworth in Arden, near Solihull. We pride ourselves on our friendly environment, great benefits, and career development opportunities. If you are a motivated and enthusiastic individual looking for a new challenge, we would love to hear from you.
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