Retail Operations Assistant Manager

3 weeks ago


Liverpool, Liverpool, United Kingdom Mencap Full time

Job Opportunity

Are you passionate about charitable retail and fashion? Do you possess the skills to lead a retail team effectively? If so, we invite you to explore this exciting opportunity.

We are currently seeking a dedicated Retail Operations Assistant Manager to join our team for a part-time role of 30 hours per week.

In this position, you will play a crucial role in helping our store achieve its full potential. Your responsibilities will include:

  • Developing in-store processes to enhance donations and sales, ultimately maximizing profits.
  • Representing Mencap as a reputable and charitable organization, ensuring that your actions align with our mission and values.
  • Encouraging stock donations from the local community.
  • Enrolling donors in the Gift Aid scheme to maximize income.
  • Managing profit targets by optimizing sales and controlling costs effectively.
  • Maintaining high standards of store presentation.
  • Building and training a strong volunteer team, providing guidance and performance reviews for both paid staff and volunteers.
  • Overseeing all financial transactions and ensuring compliance with health and safety regulations.

To excel in the role of Retail Operations Assistant Manager, you should possess:

  • Experience as an assistant manager or supervisor, with a proven ability to manage budgets and accurately complete financial records, preferably in a charitable retail environment.
  • A flexible approach to working hours, including weekends and holidays as necessary.
  • A willingness to travel for team meetings and training events, as well as assist in the establishment of new retail locations.
  • A strong commitment to Mencap's values and a desire to contribute to the success of our retail brand.

At Mencap, we prioritize a diverse and inclusive workplace and strive to support the success of all our colleagues. We welcome applications from individuals of all backgrounds.

Benefits

Joining our team means making a positive impact on people's lives while enjoying competitive pay and a comprehensive benefits package, including:

  • 24 days of annual leave (plus bank holidays), increasing with service, and the option to purchase additional leave.
  • Service-related sick pay after completing a probationary period.
  • Eligibility to join the Mencap Pension Plan, with matching contributions up to 5% on a salary sacrifice basis.
  • Life insurance coverage of up to three times your salary and income protection for long-term sickness.
  • Discounts and cashback opportunities at various retailers, including supermarkets and leisure activities.
  • Access to a health cash plan for dental, optical, and therapy expenses.
  • 24/7 employee assistance program for support and advice.

*Terms and conditions apply based on your contract.



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