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Retail Operations Supervisor

3 months ago

Liverpool, Liverpool, United Kingdom Mencap Full time

Are you passionate about retail and community service? We are seeking a dedicated individual to join our team as a Retail Operations Supervisor. This role is essential in supporting our mission to provide high-quality services while managing our retail operations effectively.

Key Responsibilities:

  • Assist in developing in-store processes to enhance donations and sales, thereby maximizing revenue.
  • Ensure that stock is sourced from local contributors and donors.
  • Take charge of achieving financial targets by optimizing sales and managing costs efficiently.
  • Maintain the store's presentation to the highest standards.
  • Build and lead a strong volunteer team, providing training, development, and performance reviews for both staff and volunteers.
  • Oversee all financial transactions and ensure compliance with health and safety regulations.

Qualifications:

  • Proven experience as an assistant manager or supervisor, with a track record of managing budgets and accurately completing financial reports.
  • Flexibility in working hours, including weekends and holidays, as required.
  • Willingness to travel for team meetings and training sessions.
  • A strong commitment to the values of Mencap and a desire to contribute to the success of our retail brand.

Benefits:

  • Generous holiday allowance, increasing with service, plus the option to purchase additional days.
  • Service-related sick pay after the completion of the probation period.
  • Eligibility to join the Mencap Pension Plan, with contributions matched up to 5%.
  • Access to discounts and cashback offers at various retailers and service providers.
  • Opportunity to enroll in a health cash plan for expenses related to dental care, vision, and therapy.
  • Complimentary access to a 24/7 employee assistance program for support and guidance.

At Mencap, we are committed to working alongside individuals with learning disabilities, ensuring they have the opportunity to live independently and make choices about their lives.