Retail Operations Leader

3 weeks ago


Liverpool, Liverpool, United Kingdom Mind Retail Full time
Position Overview

We are seeking a Retail Operations Leader who is eager to take the helm, optimize revenue, and maintain exceptional shop standards. Your innovative approach will be essential as you deliver outstanding service to our clientele, motivate your team, and foster a nurturing atmosphere for development.

Our charity retail outlets are not merely shopping destinations; they play a vital role in funding Mind's mental health support initiatives and act as inviting centers within local communities. Join us in advocating for mental health and contribute to our mission of ensuring everyone receives the necessary support.

  • Proven experience in retail leadership or a related field
  • Strong leadership capabilities
  • Competence in organizing and prioritizing tasks
  • Business acumen
  • Customer-centric mindset
  • Embodies our fundamental values and principles
Does this resonate with you?

Be part of our mission to make a meaningful impact on mental health.

Company Benefits
  • Attractive salary package
  • 25 days of paid leave annually
  • Opportunities for professional development through workshops & courses
  • Comprehensive onboarding programs
  • Additional qualifications & training opportunities
  • Commitment to maintaining work-life balance
  • Family-friendly policies & enhanced remuneration
  • Pension plan & life insurance
  • Employee discounts across all Mind retail outlets
  • Exclusive offers with various retailers
  • Employee Assistance Program
  • Cycle to Work initiative
  • Interest-free travel loan
About Mind Retail

Mind Retail manages a network of over 170 shops, generating significant revenue and with aspirations for growth. Join us in this exciting endeavor to champion mental health and create a substantial impact.

Diversity Commitment

We prioritize diversity and strive to create an inclusive workplace. Join us in valuing authenticity and embracing diverse perspectives.

Recruitment Safety

The safety and well-being of our team members are paramount. Expect a comprehensive recruitment process, including reference checks and background screenings, to ensure a secure working environment.

Further Information

For additional details and complete specifications, please refer to our job description page. This is an opportunity to join our team in the pursuit of mental health advocacy.


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