Claims Processor
2 days ago
We are seeking a skilled Claims Agent to join our team at DPD Group UK. As a Claims Agent, you will be responsible for administering the processing of customer claims for lost and damaged parcels, issuing financial settlements where applicable, and communicating with customers in a professional and courteous manner.
Key Responsibilities- Validate new claim requests against clearly defined policies and issue claims forms to customers where appropriate
- Validate returned claim forms against clearly defined policies to establish if DPD is liable for loss and damage in transit, issuing settlement or rejecting where appropriate
- Manage customer interactions via telephone and email, ensuring customer expectations are always met
- Complete ad hoc tasks related to the above when necessary
- Proven experience working in a fast-paced customer service environment
- Strong communication skills with a confident telephone manner and ability to build rapport with customers
- Polite and professional demeanor at all times, with a willingness to go the extra mile to exceed customer expectations
- Ability to work as a team player and on your own initiative
- Excellent administration skills, with proficiency in Microsoft Office/Google programmes
- High levels of self-motivation and initiative to effectively problem-solve
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Discounted shopping from 100's of retailers, including up to 5% off supermarket shopping
- Milestone Days off to celebrate with family and friends
- Free eye tests and support with the cost of glasses
DPD Group UK is a dynamic and growing organization that prides itself on recognizing and developing talent. We offer a range of development and promotion opportunities, making this a great career move for the right candidate.
", "company": "DPD Group UK"}-
Claims Processor
2 weeks ago
Bristol, Bristol, United Kingdom DPD Group UK Full time{"title": "Claims Agent Role", "description": "Job SummaryWe are seeking a skilled Claims Agent to join our team at DPD Group UK. As a Claims Agent, you will play a crucial role in administering the processing of customer claims for lost and damaged parcels, ensuring timely and accurate financial settlements where applicable.Key responsibilities...
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Claims Processor
2 weeks ago
Bristol, Bristol, United Kingdom DPD Group UK Full time{"title": "Claims Agent Role", "description": "Job SummaryWe are seeking a skilled Claims Agent to join our team at DPD Group UK. As a Claims Agent, you will play a crucial role in administering the processing of customer claims for lost and damaged parcels, ensuring timely and accurate financial settlements where applicable.Key responsibilities...
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Claims Processor
5 days ago
Bristol, Bristol, United Kingdom DPD Group UK Full time{"title": "Claims Agent", "description": "Job SummaryWe are seeking a skilled Claims Agent to join our team at DPD Group UK. As a Claims Agent, you will play a crucial role in administering the processing of customer claims for lost and damaged parcels, ensuring timely and accurate financial settlements where applicable.Key Responsibilities:Validate new...
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Claims Processor
6 days ago
Bristol, Bristol, United Kingdom DPD Group UK Full time{"title": "Claims Agent", "description": "Job SummaryWe are seeking a skilled Claims Agent to join our team at DPD Group UK. As a Claims Agent, you will play a crucial role in administering the processing of customer claims for lost and damaged parcels, ensuring timely and accurate financial settlements where applicable.Key Responsibilities:Validate new...
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Claims Processor
4 days ago
Bristol, Bristol, United Kingdom DPD Group UK Full time{"title": "Claims Agent Role", "description": "Job SummaryWe are seeking a skilled Claims Agent to join our team at DPD Group UK. As a Claims Agent, you will play a crucial role in administering the processing of customer claims for lost and damaged parcels, ensuring timely and accurate financial settlements where applicable.Key responsibilities...
-
Claims Processor
4 days ago
Bristol, Bristol, United Kingdom DPD Group UK Full time{"title": "Claims Agent Role", "description": "Job SummaryWe are seeking a skilled Claims Agent to join our team at DPD Group UK. As a Claims Agent, you will play a crucial role in administering the processing of customer claims for lost and damaged parcels, ensuring timely and accurate financial settlements where applicable.Key responsibilities...
-
Claims Processor
6 days ago
Bristol, Bristol, United Kingdom DPDgroup Full timeJob Title: Claims AgentAbout the RoleWe are seeking a highly organized and detail-oriented Claims Agent to join our team at DPDgroup. As a Claims Agent, you will be responsible for administering the processing of customer claims for lost and damaged parcels, ensuring timely and accurate financial settlements where applicable.Key ResponsibilitiesValidate new...
-
Claims Processor
6 days ago
Bristol, Bristol, United Kingdom DPDgroup Full timeJob Title: Claims AgentAbout the RoleWe are seeking a highly organized and detail-oriented Claims Agent to join our team at DPDgroup. As a Claims Agent, you will be responsible for administering the processing of customer claims for lost and damaged parcels, ensuring timely and accurate financial settlements where applicable.Key ResponsibilitiesValidate new...
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Claims Processor
6 hours ago
Bristol, Bristol, United Kingdom DPD Group UK Full timeJob Title: Claims AgentWe are seeking a skilled Claims Agent to join our team at DPD Group UK. As a Claims Agent, you will play a crucial role in administering the processing of customer claims for lost and damaged parcels, ensuring timely and accurate financial settlements where applicable.Key Responsibilities:Validate new claim requests against clearly...
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Claims Processor
4 hours ago
Bristol, Bristol, United Kingdom DPD Group UK Full timeJob Title: Claims AgentWe are seeking a skilled Claims Agent to join our team at DPD Group UK. As a Claims Agent, you will play a crucial role in administering the processing of customer claims for lost and damaged parcels, ensuring timely and accurate financial settlements where applicable.Key Responsibilities:Validate new claim requests against clearly...
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Claims Processor
3 days ago
Bristol, Bristol, United Kingdom DPDgroup Full timeJob Title: Claims AgentAbout the RoleWe are seeking a highly skilled and experienced Claims Agent to join our team at DPDgroup. As a Claims Agent, you will play a critical role in administering the processing of customer claims for lost and damaged parcels, ensuring that our customers receive fair and timely settlements.Key ResponsibilitiesValidate new claim...
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Claims Processor
3 days ago
Bristol, Bristol, United Kingdom DPDgroup Full timeJob Title: Claims AgentAbout the RoleWe are seeking a highly skilled and experienced Claims Agent to join our team at DPDgroup. As a Claims Agent, you will play a critical role in administering the processing of customer claims for lost and damaged parcels, ensuring that our customers receive fair and timely settlements.Key ResponsibilitiesValidate new claim...
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Claims Processor
5 hours ago
Bristol, Bristol, United Kingdom DPD Group UK Full timeJob Title: Claims AgentWe are seeking a highly skilled and motivated Claims Agent to join our team at DPD Group UK. As a Claims Agent, you will play a critical role in ensuring our customers receive a world-class service by efficiently processing and resolving claims for lost and damaged parcels.Key Responsibilities:Validate new claim requests against...
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Claims Processor
33 minutes ago
Bristol, Bristol, United Kingdom DPD Group UK Full timeJob Title: Claims AgentWe are seeking a highly skilled and motivated Claims Agent to join our team at DPD Group UK. As a Claims Agent, you will play a critical role in ensuring our customers receive a world-class service by efficiently processing and resolving claims for lost and damaged parcels.Key Responsibilities:Validate new claim requests against...
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Claims Processor
5 hours ago
Bristol, Bristol, United Kingdom DPDgroup Full timeJob Title: Claims AgentAbout the RoleWe are seeking a highly skilled and experienced Claims Agent to join our team at DPDgroup. As a Claims Agent, you will play a critical role in administering the processing of customer claims for lost and damaged parcels, ensuring that our customers receive fair and timely settlements.Key ResponsibilitiesValidate new claim...
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Claims Processor
8 hours ago
Bristol, Bristol, United Kingdom DPDgroup Full timeJob Title: Claims AgentAbout the RoleWe are seeking a highly skilled and experienced Claims Agent to join our team at DPDgroup. As a Claims Agent, you will play a critical role in administering the processing of customer claims for lost and damaged parcels, ensuring that our customers receive fair and timely settlements.Key ResponsibilitiesValidate new claim...
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Claims Processor
2 weeks ago
Bristol, Bristol, United Kingdom DPDgroup Full time{"Job Title": "Claims Agent", "Job Description": "Key ResponsibilitiesAs a Claims Agent at DPDgroup, you will play a crucial role in ensuring our customers receive fair and timely settlements for lost and damaged parcels. Your primary responsibilities will include:Validating new claim requests against our clearly defined policies and issuing claims forms to...
-
Claims Processor
2 weeks ago
Bristol, Bristol, United Kingdom DPDgroup Full time{"Job Title": "Claims Agent", "Job Description": "Key ResponsibilitiesAs a Claims Agent at DPDgroup, you will play a crucial role in ensuring our customers receive fair and timely settlements for lost and damaged parcels. Your primary responsibilities will include:Validating new claim requests against our clearly defined policies and issuing claims forms to...
-
Customer Claims Processor
3 weeks ago
Bristol, Bristol, United Kingdom DPD Group UK Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Agent to join our team at DPD Group UK. As a Claims Agent, you will play a critical role in administering the processing of customer claims for lost and damaged parcels, ensuring that our customers receive fair and timely settlements.Key ResponsibilitiesClaims Processing: Validate new claim...
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Customer Claims Processor
3 weeks ago
Bristol, Bristol, United Kingdom DPD Group UK Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Agent to join our team at DPD Group UK. As a Claims Agent, you will play a critical role in administering the processing of customer claims for lost and damaged parcels, ensuring that our customers receive fair and timely settlements.Key ResponsibilitiesClaims Processing: Validate new claim...
