Lead Administration Coordinator

4 weeks ago

Nottingham, Nottingham, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full time

Job Overview

We are thrilled to announce an opportunity to become a part of our renowned Neurodevelopmental Specialist Service (NESS).

We are in search of a Lead Administration Coordinator who possesses substantial administrative and leadership expertise to oversee and guide the administrative team. This team plays a crucial role in managing the flow of patient referrals from initial contact through to diagnosis and discharge.

Key Responsibilities

The selected candidate will be tasked with the daily oversight and mentorship of administrative staff, ensuring that exceptional administrative support is consistently provided to the clinical teams.

Ideal candidates will have:

  • A qualification equivalent to NVQ Level 4 or a comparable level of knowledge and experience.
  • Considerable experience in a similar recent position, including staff supervision.
  • Extensive proficiency in Microsoft Office applications.
  • A solid understanding of procedures necessary for maintaining a safe working environment.
  • Familiarity with patient information management systems.
  • The ability to work independently with minimal supervision, demonstrating initiative.
  • Outstanding communication skills, capable of engaging with staff at all levels, patients, and external agencies.
  • Exceptional organizational abilities, office management skills, and the capacity to prioritize tasks effectively while adhering to deadlines.

The role will operate under the direct guidance of the Service Manager.

About Nottinghamshire Healthcare

Nottinghamshire Healthcare employs over 10,000 dedicated professionals who strive to #MakeADifference every day. We provide a wide range of services including intellectual disability, mental health, community health, forensic, and offender healthcare across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is delivered from more than 120 locations within the community, encompassing acute settings and various secure environments.

As one of the largest mental health and community trusts in the East Midlands, we are also a significant employer in Nottinghamshire, hosting national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We are committed to promoting flexible and agile working arrangements, including opportunities to join our bank.

Your health and wellbeing are our top priorities, and we invest significantly in these areas through our in-house Occupational Health Service, Staff Counselling Service, and Health and Wellbeing Team.

We offer various employee-led networks, including groups focused on Equality, Diversity, and Inclusion (EDI), Green Champions, Freedom to Speak Up, Health and Wellbeing Champions, and Menopause Champions. Our commitment to diversity and inclusion is reflected in the care we provide to a diverse range of communities.

If you resonate with our values of Trust, Honesty, Respect, Compassion, and Teamwork, we encourage you to consider this opportunity.

Job Duties

The individual in this role will take on a leadership position with responsibility for the daily management of administrative and secretarial personnel, ensuring the delivery of an efficient and effective administrative service.

Responsibilities include:

  • Ensuring data quality and timelines align with Trust and CQUIN targets.
  • Maintaining close collaboration with Contractors, Trust Estates, IT, Procurement, and Support Services Departments to guarantee effective site management.
  • Overseeing the Health and Safety Workbook in accordance with the Trust's Health and Safety policy concerning administrative staff and common areas.

This position requires an experienced professional with relevant qualifications and prior experience in staff management. The successful candidate will possess excellent communication and organizational skills, along with practical experience in site management.

Please note: This position does not meet the pay level required for a Skilled Worker visa.

Successful applicants without prior NHS experience will typically be placed at the entry level of the band, in accordance with Agenda for Change. This salary is below the minimum required for sponsorship for a Skilled Worker / Health & Care visa.

Applicants requiring a Skilled Worker Visa can assess the likelihood of obtaining one.

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