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Administrative Coordinator

2 months ago


Nottingham, Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

Position Overview

The role involves delivering comprehensive administrative assistance to the Clinical Directorate Team, ensuring a high standard of professionalism, efficiency, and confidentiality in all services provided.

Key Responsibilities

  • Manage an organized diary system utilizing Microsoft Outlook to facilitate scheduling.
  • Oversee the effective coordination of meetings, including managing schedules, distribution lists, and documentation filing.
  • Ensure all documentation is handled proficiently, implementing a 'bring forward' system to guarantee availability of necessary materials.
  • Prepare meeting agendas and distribute relevant documents, including printing, collating, and copying as needed.
  • Accurately record meeting notes, capturing discussions, decisions, and action items with precision.
  • Maintain a systematic electronic filing system for easy access to information.
  • Handle correspondence, including emails and phone inquiries, with professionalism and sensitivity.
  • Organize travel arrangements as required for team members.
  • Stay informed about ongoing issues to proactively follow up on actions before meetings.
  • Take clear and concise telephone messages, addressing queries as appropriate.
  • Respond to inquiries from various organizations and individuals in a professional and discreet manner, ensuring confidentiality is upheld at all times.
  • Perform any additional reasonable duties assigned by the Change Management Lead that align with the responsibilities of the role.

About the Organization

The position is integral to providing administrative support to the Clinical Directorate Team, ensuring a professional, efficient, and confidential service.

Qualifications and Skills

Essential

  • GCSE qualifications or equivalent in English and Maths at grade C or above.
  • Proficiency in Microsoft Office applications.
  • Experience in an administrative or secretarial capacity.
  • Demonstrated ability in accurate note-taking.
  • Strong verbal and written communication skills.
  • Good command of the English language, both written and spoken.

Desirable

  • ECDL or equivalent certification.
  • Microsoft Office certification.
  • Experience working with diverse teams and engaging with the public.