Library Services Associate

3 weeks ago


Oxford, Oxfordshire, United Kingdom Bodleian Libraries Full time
Position Overview
We are seeking a dedicated Library Services Associate to join our team at the Bodleian Libraries. In this role, you will play a vital part in assisting patrons with their library experience, ensuring they have access to the resources they need. Your responsibilities will include a variety of tasks at service desks, where you will consistently deliver exceptional customer support to library users and the general public.

Key Responsibilities
- Provide assistance to readers in navigating library resources.
- Engage in sorting and re-shelving materials as well as participating in collection management initiatives.
- Maintain a high standard of customer service at all times.
- Handle physical materials, including lifting and moving books using trolleys.
- Collaborate with team members to create a welcoming environment for all visitors.

Candidate Profile
The ideal candidate will possess the following qualifications:
- A minimum of GCSE level education or equivalent.
- Strong communication skills, with the ability to interact confidently and courteously with patrons and colleagues.
- Basic IT proficiency and a meticulous approach to routine tasks.
- Dependability and the capacity to thrive in a fast-paced team setting.
- Previous experience in library services is advantageous, and familiarity with library management systems is a plus, though comprehensive training will be provided.

Benefits
As part of our commitment to employee wellbeing, we offer a range of benefits, including:
  • A robust contributory pension plan
  • Generous annual leave entitlement
  • A variety of childcare support services
  • Family leave options
  • Cycle loan program
  • Discounted public transport options

Commitment to Diversity
We celebrate diversity within our workforce and are dedicated to fostering an inclusive environment. We encourage applications from individuals of all backgrounds and support flexible working arrangements and policies that assist staff returning from extended leave.

Application Process
Interested candidates are invited to submit their CV along with a supporting evidence form, detailing how they meet the essential and desirable criteria outlined in the job description.

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