Evening & Weekend Library Support
3 weeks ago
About the Role
We are seeking two dedicated and reliable individuals to provide essential support within our busy Philosophy and Theology Faculties lending library.
Your responsibilities will encompass a range of front-line reader services, including:
- Delivering exceptional customer service at the library desk, assisting patrons with circulation needs.
- Proficiently utilizing both the University's online library catalogue (SOLO) and the automated library management system (Alma).
- Responding to reader inquiries promptly and efficiently, both in person, by phone, and online.
You will also contribute to:
- Fetching and reshelving library materials.
- Scanning extracts of texts for our Scan & Deliver service.
- Supporting projects such as the transfer of books to offsite storage facilities.
About You
Success in this role requires a strong customer service orientation and a commitment to providing high-quality service. You will possess:
- A flexible and collaborative approach to teamwork.
- The ability to prioritize tasks effectively and work under pressure.
- A good level of IT literacy, including proficiency in Microsoft Office applications.
- Attention to detail and accuracy when performing routine library tasks.
While experience in academic libraries and automated library management systems is advantageous, comprehensive training will be provided.
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