Evening & Weekend Library Support

3 weeks ago


Oxford, Oxfordshire, United Kingdom University of Oxford Full time

About the Role

We are seeking two dedicated and reliable individuals to provide essential support within our busy Philosophy and Theology Faculties lending library.

Your responsibilities will encompass a range of front-line reader services, including:

  • Delivering exceptional customer service at the library desk, assisting patrons with circulation needs.
  • Proficiently utilizing both the University's online library catalogue (SOLO) and the automated library management system (Alma).
  • Responding to reader inquiries promptly and efficiently, both in person, by phone, and online.

You will also contribute to:

  • Fetching and reshelving library materials.
  • Scanning extracts of texts for our Scan & Deliver service.
  • Supporting projects such as the transfer of books to offsite storage facilities.

About You

Success in this role requires a strong customer service orientation and a commitment to providing high-quality service. You will possess:

  • A flexible and collaborative approach to teamwork.
  • The ability to prioritize tasks effectively and work under pressure.
  • A good level of IT literacy, including proficiency in Microsoft Office applications.
  • Attention to detail and accuracy when performing routine library tasks.

While experience in academic libraries and automated library management systems is advantageous, comprehensive training will be provided.



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