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Customer Service Representative

2 months ago

Stansted, United Kingdom SSP Group Full time
About the Role

We are seeking a highly motivated and customer-focused Team Member to join our team at Camden Bar & Kitchen, Stansted Airport. As a Team Member, you will play a crucial role in ensuring the smooth operation of our bar, providing excellent customer service, and contributing to creating a welcoming atmosphere.

Key Responsibilities
  • Engage with customers and provide an outstanding customer experience.
  • Ensure a clean, safe, and welcoming environment.
  • Collaborate with team members to ensure smooth and efficient operations.
  • Bring the SSP values to life.
What We Offer

As a Team Member at SSP, you will enjoy a range of benefits, including:

  • Free meal and parking while on shifts.
  • Employee discounts: up to 50% off various SSP brands and franchises across the UK.
  • Friends and Family App: 20% discount across our Catering, Whistlestop, and Urban Express units.
  • Flexible scheduling to accommodate various lifestyles.
  • Continuous growth opportunities through award-winning training, apprenticeships, and development programs.
  • Health and wellbeing support, including Retail Trust, flexible working, and comprehensive family-friendly leave.
  • Culture: we value diversity and inclusion at SSP, with various networks to support you.
  • Activities: Barista Competition, Millie's Cookies Ice off Challenge, Superstars Recognition.
  • Financial support: pension plans, life assurance, share incentives scheme, cycle to work scheme, and competitive pay rates.
Requirements

To be successful as a Team Member, you will need to:

  • Be 18 years of age or over.
  • Handle and serve alcohol.
  • Provide references for the last 5 years.
  • Undergo a Criminal Record Check in line with Airport Security Regulations.
About SSP

SSP is a leading global food travel expert, working with over 500 brands to provide the best food and drink options for customers. We are proud to be an equal opportunity employer, seeking to recruit and retain talented individuals from diverse backgrounds, skills, and perspectives.