Customer Service Representative

4 weeks ago


Stansted Mountfitchet, United Kingdom World Duty Free - WDF Full time

Customer Service Representative – A Key Role at World Duty Free

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering an exceptional customer experience, building rapport with our customers, and providing them with an enjoyable journey.

Your Key Responsibilities will be:

  • Deliver a world-class service experience for every customer
  • Maximise sales opportunities using world-class service skills and knowledge of products and promotions
  • Demonstrate positive personal behaviours and a can-do attitude
  • Work independently or as part of a team to achieve operational standards across the store

What We Offer

  • A competitive rate plus excellent benefits
  • A comprehensive training program to ensure your success
  • A supportive team environment that encourages growth and development
  • A range of benefits, including a company bonus scheme, employee assistance program, and discounts on products

About Us

World Duty Free is a leading luxury retailer, and we are committed to providing our customers with an exceptional shopping experience. We are passionate about delivering outstanding customer service and creating a positive and engaging work environment for our team members.



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