Customer Service Representative
3 weeks ago
About the Role:
We are seeking a skilled and enthusiastic Customer Service Representative to join our team at SSP Group. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences and ensuring a clean, safe, and welcoming environment for our customers.
Key Responsibilities:
- Engage with customers and provide outstanding customer service.
- Ensure a clean and safe environment for customers.
- Collaborate with team members to ensure smooth and efficient operations.
- Bring the SSP values to life.
Why Work with Us:
At SSP Group, we value diversity and inclusion, and we have a variety of networks to support our employees, including LGBTQ+, Women's Network, Neurodiversity and Disability, and many more. We also offer a range of benefits, including free meals and parking, employee discounts, and flexible scheduling.
What We Offer:
- Competitive pay rates.
- Free meal and parking while on shifts.
- Employee discounts on various SSP brands and franchises across the UK.
- Friends and Family App with 20% discount across our Catering, Whistlestop, and Urban Express units.
- Flexible scheduling to accommodate various lifestyles.
- Continuous growth opportunities through award-winning training, apprenticeships, and development programs.
- Health and wellbeing support, including Retail Trust and flexible working.
Requirements:
To be successful in this role, you will need to be 18 years of age or over and have a passion for delivering exceptional customer experiences. You will also need to be able to work flexibly across weekdays, weekends, bank, and public holidays.
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