Customer Service Representative

3 weeks ago


Stansted Mountfitchet, United Kingdom SSP Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing an exceptional customer experience, ensuring a clean and safe environment, and collaborating with colleagues to deliver smooth and efficient operations.

Key Responsibilities
  • Engage with customers and provide outstanding customer service.
  • Ensure a clean, safe, and welcoming environment.
  • Collaborate with team members to ensure smooth and efficient operations.
  • Bring the SSP values to life.
What We Offer
  • Free meal and parking while on shifts.
  • Employee discounts on various SSP brands and franchises across the UK.
  • Friends and Family App offering 20% discount across our Catering, Whistlestop, and Urban Express units.
  • Help@Hand App providing shopping discounts, GP appointments, 24/7 help line, and financial and wellbeing support.
  • Flexible scheduling to accommodate various lifestyles.
  • Continuous growth opportunities through award-winning training, apprenticeships, and development programs.
  • Health and wellbeing support, including Retail Trust, flexible working, and comprehensive family-friendly leave.
  • Culture that values diversity and inclusion, with various networks to support employees.
  • Activities, such as Barista Competition, Millie's Cookies Ice off Challenge, and Superstars Recognition.
  • Financial support, including pension plans, life assurance, share incentives scheme, cycle to work scheme, and competitive pay rates.
Requirements
  • 18 years of age or over to perform certain tasks or work on certain shifts.
  • Ability to handle and serve alcohol.

At SSP, we are proud to be an equal-opportunity employer who seeks to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives. If you're passionate about food and travel, and you're looking for a dynamic career opportunity, apply now and start the best part of your journey as a Customer Service Representative.



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