Property Management Team Lead
3 weeks ago
Job Title: Property Management Manager
Location: Cambridge
Salary: £32,500 - £43,000 per year, plus commission
Working Hours: Monday to Friday, 08:30-18:00; one Saturday in four, 09:00-17:00 (with a day in lieu)
Overview: Our client, a leading estate agency in Cambridge, is seeking a proactive and ambitious Property Management Manager. This role involves leading a dedicated team, managing diverse challenges, and delivering exceptional service to both landlords and tenants.
Key Responsibilities:- Team Leadership: Manage and guide a team of property managers to ensure seamless day-to-day operations.
- Performance Management: Lead daily team meetings to drive performance, monitor and evaluate team members' performance through regular one-to-one meetings.
- Regulatory Compliance: Ensure compliance with all regulatory standards, including health and safety standards across all properties.
- Property Management: Oversee property inspections, coordinate maintenance and repairs, negotiate tenancy renewals, and manage deposit returns.
- Rental Management: Resolve rental arrears, process eviction requests, and maintain strong relationships with landlords and tenants.
- Customer Service: Build and sustain strong relationships with landlords and tenants, manage complaints, and oversee check-in/check-out procedures, including inventory reports.
- Experience: Minimum of 3 years' experience in residential lettings as a Property Manager.
- Knowledge: Strong knowledge of current residential lettings legislation.
- Leadership: Proven ability to create and maintain a positive team environment.
- Communication: Effective communication skills and outstanding customer service.
- IT Skills: Basic IT skills.
- Driving License: Full UK driving licence for a manual vehicle.
- Basic Salary: £32,500 - £43,000 per year, depending on experience.
- Commission: Up to £7,200 in capped commission, with an additional uncapped commission target of £3,725.
- On-Target Earnings: Minimum on-target earnings of £43,425+ per year.
- Company Car: Company car or monthly car allowance.
- Annual Leave: 30 days annual leave.
- Career Progression: Career progression opportunities.
- Industry Training: Industry-leading training and opportunity to earn a nationally recognised qualification (including ARLA).
- Employee Assistance Programme: 24/7 access to an Employee Assistance Programme.
- Eye Care Benefits: Eye care benefits.
- Referral Bonus: Up to £500 for successful employee referrals.
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